DCP-8110DN User Manual

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Troubleshooting

White lines across the page

 Make sure that you use paper that meets our specifications. A rough

surfaced paper or thick print media can cause this problem.

See Acceptable paper and other print media uu page 18.

 Make sure that you choose the appropriate media type in the printer

driver or in the machine’s Paper Type menu setting.

See Paper Type uu page 16.

See Software User's Guide: Printing (for Windows

See Software User's Guide: Printing and Faxing (for Macintosh).

 The problem may disappear by itself. Print multiple pages to clear this

problem, especially if the machine has not been used for a long time.

 The drum unit may be damaged. Put in a new drum unit.

SeeReplacing the drum unit uu page 47.

Lines across the page

 Clean the corona wire inside the drum unit.

See Cleaning the corona wire uu page 45.

 The drum unit may be damaged. Put in a new drum unit.

See Replacing the drum unit uu page 47.

White lines, bands or ribbing

across the page

 Check the machine's environment. Conditions such as high humidity

and high temperatures may cause this print quality problem.

See Product Safety Guide: Choosing a location.

 If the problem is not solved after printing a few pages, put in a new

drum unit.

See Replacing the drum unit uu page 47.

Examples of poor print

quality

Recommendation

ABCDEFGH

abcdefghijk

ABCD

abcde