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Troubleshooting
73
B
The machine prints the first couple
of pages correctly, then some
pages have text missing.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognizing the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly.
See Quick Setup Guide.
The machine does not print on both
sides of the paper even though the
printer driver is set for Duplex.
Check the paper size setting in the printer driver. You need to choose Letter, Legal
or Folio paper that is 16 to 28 lb (60 to 105 g/m
2
).
The machine does not change to
Direct Print mode when a USB
flash memory drive is connected to
the USB direct interface.
When the machine is in Deep Sleep mode, the machine does not wake up even if
you connect a USB flash memory drive to the USB direct interface.
Press Stop/Exit to wake up the machine.
Cannot perform ‘Page Layout’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time.
Check that the back cover is firmly closed and the duplex tray is firmly installed.
Add optional memory.
See Advanced User's Guide: Installing extra memory.
The machine does not print from
Adobe
®
Illustrator
®
.
Try to reduce the print resolution.
See Software User's Guide: Printing (for Windows
®
).
See Software User's Guide: Printing and Faxing (for Macintosh).
Poor print quality See Improving the print quality uu page 78.
Printing difficulties (continued)
Difficulties Suggestions
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