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Troubleshooting
57
B
Replace Parts
Fuser Unit
It is time to replace the fuser
unit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the fuser
unit.
To replace Fuser Unit call Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
http://www.brother-usa.com/service/
Replace Parts
Laser Unit
It is time to replace the laser
unit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the laser
unit.
To replace Laser Unit call Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
http://www.brother-usa.com/service/
Replace Parts
PF Kit 1
PF Kit 2
PF Kit MP
It is time to replace the paper
feeding kit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the
PF Kit.
To replace PF Kit call Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
http://www.brother-usa.com/service/
Replace Toner The toner cartridge is at the
end of its life. The machine will
stop all print operations.
Replace the toner cartridge.
(See Replacing the toner cartridge
uu page 39.)
Scan Unable XX The machine has a mechanical
problem.
Turn the power switch off, and then turn it
on again.
If the problem continues, call Brother
Customer Service.
Document is too long for
duplex scanning.
Press Stop/Exit. Use a suitable size of paper
for duplex scanning.
(See Paper capacity of the paper trays
uu page 19.)
Size Error The paper size defined in the
printer driver is not suitable for
the tray you are using.
Choose a paper size which is supported by the
tray shown on the LCD.
(See Paper Size uu page 16.)
Error Message Cause Action
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