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118
SYMPTOMS
SOLUTIONS
Aspect
Ratio
setting
is
re-set
after
the
channel
is
changed.
The
remote
control
is
not
responding.
The
timer
does
not
work.
You
forget
your
password.
If
a
white
bar
is
shown
at
the
top
position
on
the
display
device
Weak
Sound
Conflicting
digital
channel
numbers.
Cannot
tune
to
a
station
Channel
content
does
not
match
that
shown
displayed
in
the
GUIDE
or
INFO
banner.
-
When
the
Format
is
set
to
a
high-definition
setting
(720p/1080i)
and
the
incoming
program
is
in
high-definition,
the
Aspect
Ratio
setting
can
only
be
adjusted
temporarily.
-
Make
sure
the
batteries
are
fresh
and
installed
properly.
-
Point
the
remote
control
unit
at
the
remote
control
sensor.
-
Check
if
the
correct
function
(TV
or
SAT)
on
the
remote
control
is
selected.
-
Make
sure
the
correct
Remote
Control
type
and
code
are
set
for
both
the
remote
and
receiver.
(see
section
8-24)
-
Make
sure
the
clock
is
set
properly.
(see
section
8-9)
-
If
you
subscribe
to
satellite
service,
contact
your
service
provider
to
arrange
for
the
password
to
be
re-set
-
If
you
do
not
subscribe
to
satellite
service
and
the
DIRECTV
HD
Receiver
is
in
the
ANT/CABLE
mode,
enter
the
master
password
"7777".
-
Use
the
Component
Output.
-
Adjust
the
scan
range
of
your
display
device.
-
If
connected
to
a
TV
using
the
"OUT TO
TV"
jack,
set
RF
mode
of
"Dolby
Digital"
menu.
(MENU
Audio
Dolby
Digital)
-
Press
the
SIGNAL
button
on
the
remote
control,
the
physical
channel
number
will
be
shown.
-
Press
the
INFO
button
on
the
remote
control,
the
logical
channel
number
will
be
shown
in
the
channel
banner.
-
If
you
receive
more
than
one
station
with
the
same
channel
number
(such
as
channel
8
from
satellite
and
channel
8
from
over-the-air)
enter-
ing
"8"
the
first
time
will
tune
to
satellite
channel
8,
entering
"8"
a
sec-
ond
time
will
tune
to
analog
channel
8,
and
so
on.
-
Please
confirm
that
the
Dish
mode
is
set
to
the
correct
type
using
Auto
Detection
for
Dish
type
(see
section
8-7)
or
confirm
your
dish
connec-
tions
(see
section
3-4).
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