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Questions?
Use this
problem
solver
Before You Call For Service
Dishwasher
20
Problem Possible Cause What To Do
Suds in the tub Wrong detergent Use only automatic dishwasher detergents to
avoid sudsing. Cascade
®
Automatic Dishwashing
Detergents have been approved for use in all GE
Appliances dishwashers.
Rinse agent was spilled Always wipe up rinse agent spills immediately.
Detergent left
in dispenser
cups
Dishes or utensils are
blocking the detergent
cup
Reposition the dishes, so the water from the
lower spray arm can flush the detergent cup. See
the Loading section.
Reposition the tall utensils or heavy silverware
that may be keeping the dispenser cup door from
opening. See the Loading section.
Don’t place large bowls or pots directly under the
detergent dispenser.
Black or gray
marks on
dishes
Aluminum utensils
have rubbed against
dishes
Remove marks with a mild, abrasive cleaner.
Dishes don’t
dry
Low inlet water
temperature
Make sure inlet water temperature is at least 120°F.
Select a cycle that includes heated dry such as
HEAVY or NORMAL.
Rinse agent dispenser
is empty
Check the rinse agent dispenser and fill as
required.
Control panel
responded
to inputs but
dishwasher
never filled
with water
Door may not be
completely closed
Make sure the door is firmly closed.
Water valve may be
turned off
Make sure water valve (usually located under the
sink) is turned on.
Stained tub
interior
White film on inside
surface— hard water
minerals
GE Appliances recommends Cascade
®
Platinum
Rinse Aid
™
to help prevent hard water mineral
deposits from forming.
Run dishwasher with citric acid to remove mineral
deposits. Citric acid (Part number: WD35X151)
can be ordered through GE Appliances Parts.
See back cover for ordering information.
Alternatively, purchase Lemi Shine (Part Number:
WD10X10019) and follow the directions on the label.
Dishwasher
won’t run
Fuse is blown or circuit
breaker is tripped
Replace fuse or reset circuit breaker. Remove
any other appliances from the circuit.
Power is turned off In some installations, the power to the
dishwasher is provided through a wall switch,
often located next to the disposer switch. Make
sure it is on.
Reboot your control Turn off power to the dishwasher (at circuit breaker
or wall switch) for 30 seconds, then turn back on.
Control
panel lights
go off when
you’re setting
controls
Time too long between
touching of selected
pads
If the control panel lights go off, touch any pad
again and continue setting controls.
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