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15
Dishes are not get-
ting dry enough
1. Rinse agent dispenser is empty
2. Improper loading of dishes
3. Selected cycle does not include drying
4. Extra Dry Heat is not activated
Note: Plastic or Teflon do not typically dry as well as
other items due to their inherent properties
1. Add rinse aid - the use of rinse aid improves drying
2. Rearrange load to ensure items are not nesting (see “Loading
the Dishwasher” (page 5-7) section of the manual)
3. Rinse and Hold setting does not include drying
4. See the “Operating the Dishwasher” (page 12) section of this
manual to learn how to activate Extra Dry Heat
Odor 1. Food debris is present at the bottom of the dish-
washer
2. Food particles are present near the door seal
3. Dishes left in unit too long before running a cycle
4. Residual water is present at the bottom of the dish-
washer
5. Drain hose is obstructed
1. Remove the filters and clean according to the “Care and Main-
tenance” (pages 13-14) section of the manual
2. Refer to “Care and Maintenance” (pages 13-14) section of the
manual
3. Run a Rinse cycle if you do not intend to immediately wash
the dishes
4. Ensure the unit has completely drained from the last cycle
5. Remove any obstructions from the drain hose by calling quali-
fied personnel.
Note: If odor still persists, run the Normal/Regular cycle until it
flushes and interrupt the cycle and place an 8oz. cup of distilled
white vinegar solution on the top rack and then finish the cycle.
Dishwasher not
filling with water
1. Restriction in the water supply system
2. Previous wash cycle was not completed
3. Delay start is active
4. Household water supply is off
1. Ensure that the water supply valve (typically located under
kitchen sink) is open and check that the water supply line has no
kinks or clogs
2. Refer to the “Operating the Dishwasher” (page 12) section of
the manual.
3. Cancel the delay start or wait until delay start time completes
4. Turn household water supply on
Water leaks 1. Suds
2. Door seal could be pulled away from track
3. Condensation vent is blocked
4. Improper installation
1. Wrong type of detergent results in suds and leaks - use only
dishwasher detergents. If suds still persist, add one tablespoon
of vegetable oil at the bottom of the dishwasher and run the
desired cycle.
2. Ensure the door seal is in the track
3. Ensure that condensation vent is not blocked
4. Have proper installation verified by qualified personnel (water
supply, drain system, leveling, plumbing)
Tub stains 1. Stains on the dishwasher interior are due to water
hardness
2. Silverware in contact with tub
1. Concentrated lemon juice can reduce the build up of hard
water stains. Run a Regular cycle until it flushes and interrupt
the cycle and then place an 8oz. cup of the concentrated lemon
solution on the top rack and finish the cycle. this can be done
periodically to avoid build up.
2. Ensure that silverware does not make contact with the tub
while running a cycle.
Streaks on glass-
ware or residue on
the dishes
1. Incorrect rinse agent setting 1. Depending on the hardness of water, adjust the rinse agent
dispenser. Refer to “Adding Detergent and Rinse Aid” (page 10)
section in the manual
Fascia panel dis-
colored or marked
1. Abrasive cleaner used 1. Use mild detergents with soft damp cloth
Noise during wash
cycle
1. Dishes may not be arranged properly 1. Water circulation sound is normal, but if you suspect items
are banging into each other or into the spray arms, refer to the
“Loading the Dishwasher” (page 5-7) section of the manual for
optimal arrangement.
Detergent dis-
penser cover will
not shut
1. Improper operation of detergent cover
2. Previous cycle has not been finished or reset or
cycle or interrupted
1. Refer to “Adding Detergent and Rinse Aid” (page 10) section
of the manual for instructions on opening and closing the dis-
penser
2. Refer to the “Operating the Dishwasher” (page 12) section of
the manual
Unable to select
desired cycle
1. Previous cycle has not finished 1. Refer to the “Operating the Dishwasher” (page 12) section of
the manual
Problem Cause Action
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