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PROBLEM SOLUTION
When the motor seems to run more
than expected
It is normal to frequently hear the sound of the motor. However, to keep
operation to a minimum check the following:
• Are doors kept open too long or too often?
• Are controls set too cold? See ‘Controls’ on page 12.
• Have large amounts of warm food just recently been stored? Summer,
festive seasons and holidays usually mean a lot more work for your
refrigerator.
• If the day is hot or the room is very warm, the refrigerator will need to
run more than normal.
• The refrigerator will run more that normal just after you install it or when
it has been turned off for a long time.
If the temperature in the refrigerator is
too warm
• Check that the appliance has enough clearance at the sides, back and
top. Refer to the installation instructions on page 8.
• Refer to ‘Controls’ on page 12.
• You may have kept the door open too long or too frequently.
• Food containers or packaging may be holding a door open.
If the temperature in the refrigerator is
too cold
• Refer to ‘Controls’ on page 12.
• Increase the temperature to avoid high energy consumption.
User interface will not respond
To ensure settings are not accidentally
changed the user interface will go into
sleep mode when not in use. Press any
button to wake user interface
Check that the user interface is in awake mode, refer to section “User
interface”.
Check that the user interface is not locked, refer to section “User
interface”.
If the user interface is frozen turn the appliance off for five minutes for the
memory to clear, then turn back on.
If water drips on the floor The defrost water tray, (located at the back or underneath of the cabinet)
may not be properly positioned, or the drain tube may not be properly
positioned to direct water into this tray. You may need to pull the
refrigerator away from the wall to check the tray and tube.
Ice build up on freezer shelves A freezer will normally build up ice in several places and will not affect the
correct operation of the freezer. Over time when this build up becomes
inconvenient, it is necessary to manually defrost product by switching the
product off, removing any food and cleaning the product as described
under “DEFROSTING” on page 12.
Moisture on inside rear surface of
refrigerator
The rear of the inside liner may, at times, appear frosty and wet. This is
normal for refrigerators of this type and demonstrates that the product is
functioning correctly, please refer to information on page 10.
If you still require service
If you have a problem, and the problem persists after
you have made the checks mentioned above, contact
your nearest approved Service Centre or the dealer you
bought the refrigerator from. Be ready to quote the
model number, 9-digit PNC and 8-digit serial number,
which is stated on the label inside the refrigerator
compartment.
20 TROUBLESHOOTING
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