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WHAT TO DO BEFORE CALLING FOR SERVICE
PROBLEM SOLUTION
Refrigerator is not operating
Check that the power cord is plugged into the power outlet properly and that
the outlet is switched ‘ON’.
Try running another appliance from the power outlet. If no power is coming
from the outlet you may have blown a fuse or tripped a circuit of your
household power supply.
Try adjusting the temperature control to a slightly “colder” position.
It is normal for the freezer fan NOT to operate during the automatic defrost
cycle, or for a short time after the appliance is switched on.
When there is refrigerator/freezer
noise
Modern refrigerators/freezers with increased storage capacity use high
speed compressors. These can provide a seemingly high level of sound
which is quite normal. Normal operational sounds include:
• Occasional gurgling, similar to water boiling.
• Air flow noise (air circulates because of a small fan).
• A popping noise heard during automatic defrost.
• A clicking noise heard just before the compressor starts (this is just
the automatic switching action of the temperature control, turning the
compressor on or off).
Other strange sounds may mean that you need to check and take action.
For example, noises may mean that:
• The cabinet is not level.
• The floor is uneven or weak.
• Bottles are badly placed and rattling.
• There are vibrations from an object on top of or behind or beside the
refrigerator.
• The back of the refrigerator cabinet is touching the wall.
Remember it is quite normal for noise to seem louder just after the
refrigerator starts operating.
If heavy frosting occurs in the freezer Make sure you fully close the freezer and fridge doors. If the doors are left
open, a heavy frost will coat the inside of the freezer. If a frost develops,
remove it and take care to properly close the doors.
If there are odours inside the
refrigerator
• The interior may need cleaning.
• Some foods produce odours.
• Some containers and wrapping can cause odours.
• Ask yourself if the odour started about the same time you started
storing something unusual.
19TROUBLESHOOTING
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