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45
EN
Symptoms Reason Solution
Ice is not
dispensed.
Unable to hear the sound of ice
coming out?
• In the control panel, select the
modes for cubed ice and crushed ice
alternately to dispense the ice.
Is the ice path blocked? (You can
check the ice passage by
separating the ice bin.)
• Ice may not be dispensed properly if
the ice passage is blocked. Check
the ice and clean the ice path
regularly.
Water does not
come out.
Are you using unfiltered water?
• Unfiltered water can contain a large
amount of various heavy metals or
foreign substances, so the filter may
be clogged in the early stage
regardless of the life of the filter.
The water dispenser tank may be
empty? (For non plumbed models
only)
• Fill the water dispenser tank.
Water does not come out when the
water tube is filled with air. (For non
plumbed models only)
• Remove the water dispenser tank by
pulling it out while holding the
handle. Fill the water dispenser tank
with water and refit it on the fridge
shelf.
Is the water supply valve closed?
(For plumbed models only)
• Open the water supply valve.
Water tastes
strange.
Is the taste of water different when
comparing it with the taste of water
from the previous water purifier?
• Has the purified water or cold water
not been used for an extended
period of time?
Has it been a long time since you
installed and replaced the filter?
• If an expired filter is used, the
purification performance may
decline. It is recommended to
replace the filter according to the
filter replacement period.
Have you flushed out the filter
properly in the initial stage after
installing it?
• When you install or replace the filter
for the first time, you need to remove
air and activated carbon residue
from inside the filter. Use the
appliance after dispensing and
discharging approximately 5 litres of
purified water from the dispenser by
pressing the water dispensing lever.
(Activated carbon is harmless to
humans.)
Has the purified water or cold water
not been used for an extended
period of time?
• The taste of old water may change
due to bacterial growth. Use the
product after dispensing and
discharging approximately 5 litres
(approximately three minutes) from
the water dispenser.
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