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44
EN
Symptoms Reason Solution
The automatic
icemaker does
not produce ice
or produces a
small amount of
ice.
Did you install the appliance
recently?
• The ice maker produces ice normally
when approximately 48 hours have
passed after the appliance is
installed.
Did you connect the water supply
pipe to the appliance and open the
supply valve?
• Connect the water supply pipe to the
appliance and open the supply valve
completely.
Is the water supply hose bent?
• If the water supply hose is bent, the
water flow could be compromised.
Have you dispensed a large amount
of ice recently?
• It takes approximately 24 hours to
produce more ice in the automatic
icemaker. Please wait.
Did you set the ice maker switch or
the automatic icemaker button on
the control panel to ON?
• Press I on the automatic icemaker
switch or set ON for the automatic
icemaker button on the control panel.
(For more details on how to use, visit
LG electronics website or use your
smart device.)
Is the temperature of the freezer
compartment set too high?
• If the set temperature is too warm,
ice will be produced slowly or not at
all. Set the Freezer temperature to
-18 °C for normal operation of the
automatic icemaker.
Have you been opening the
appliance door frequently?
• If you open the appliance door
frequently, cold air will escape,
lowering the speed of ice production.
Do not open and close the appliance
door frequently.
Is the appliance door completely
closed?
• If the appliance door is not
completely closed, the temperature
of the freezer compartment will
increase, slowing down the ice
production speed. Close the
appliance door completely.
Ice is not
dispensed.
Is there ice in the ice bin?
• Check whether there is ice in the ice
bin.
Is the ice clumped in the ice bin?
• Separate the ice bin and shake it.
Discard the remaining clumped ice
after shaking the ice bin.
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