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26
TROUBLESHOOTING
If you experience Possible Causes Solution
Error Code Appears in Display (cont.)
(service)
F20 or F60
Failure of an electronic component.
Turn off and unplug the washer. Close the water faucet.
See the “Assistance or Service” section to contact a service
representative.
(service)
F24
Too much laundry for a program/cycle
with a small maximum load.
Select and start the Rinse & Spin program to complete the
interrupted wash program/cycle. Do not overload the washer.
Follow the maximum load size indicated in the “Program/
Cycle Guide” section.
Too much inlet water.
Turn off the water faucet. Touch and hold the POWER button
for at least 3 seconds to drain the water; wait until the drain
phase has ended (“End” will appear on the display).
Turn on the water faucet again. If water immediately flows into
the washer without a program/cycle being started, an electrical
component has failed. Close the water faucet, turn off and
unplug the washer. See the “Assistance or Service” section
to contact a service representative.
(service)
All other F.. failures
Failure of an electrical component.
Touch and hold the POWER button for at least 3 seconds to
reset the control. If the problem persists, turn off and unplug
the washer. Close the water faucet. See the “Assistance or
Service” section to contact a service representative.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
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