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25
If you experience Possible Causes Solution
Error Code Appears in Display
Once any possible issues are corrected, touch the POWER button once to clear the code. Re-select and restart the cycle.
(Water tap closed)
No or not sufficient water supply
because:
n Water faucet is closed.
n There are kinks in inlet hose.
n Water faucet pressure is too low.
n Mesh filters in inlet hose are
clogged.
n Water inlet hose is frozen up.
Open the water faucet.
Make sure there are no kinks in the inlet hose.
Make sure water pressure is sufficient.
Clean the mesh filters in the inlet hose.
Install the washer at an ambient temperature of at least
41°F (5°C).
After the problem has been corrected, touch the START/
PAUSE button. If the problem persists, touch and hold the
POWER button for at least 3 seconds.
(Clean filter)
Waste water is not pumped out
because:
n There are kinks in drain hose.
n Drain hose is blocked or frozen up.
n Filter is blocked.
n Pump is blocked.
Check the drain hose for kinks.
Install the washer at an ambient temperature of at least
41°F (5°C).
Clean the drain pump filter as described in the “Cleaning the
Drain Pump Filter/Draining Residual Water” section.
After the problem has been corrected, touch the START/
PAUSE button. If the problem persists, touch and hold the
POWER button for at least 3 seconds.
(Door open
indicator blinks)
The door cannot lock.
Firmly press the door in the area of the door lock to properly
close it. Then touch the START/PAUSE button. If the problem
persists, touch and hold the POWER button for at least
3 seconds.
FdL (or F29) The door cannot unlock.
Firmly press the door in the area of the door lock. Then touch
and hold the POWER button for at least 3 seconds. If the Hot
cycle is selected, wait until cool down and touch and hold
the POWER button again for at least 3 seconds. Turn on
the washer. If the failure still appears, check and eventually
correct the possible cause as indicated for the “Clean filter”
error code. Then turn on the washer again. If the door does
not unlock, touch and hold the POWER button for at least
3 seconds.
If the door still does not unlock, refer to the “How to Open
Door in Case of Failure” section. Before draining water/
opening the door, wait until the water has cooled down
(for hot wash programs).
Fod
Excessive foam formation (maybe by
overdosage of detergent) interrupted
the program/cycle. This interruption
may be repeated several times until
foam is adequately reduced.
Start the Rinse & Spin program, with the Intensive Rinse
option. Follow the detergent manufacturer’s dosing
recommendations.
Use the Dosing Aid option.
Make sure the drain pump filter is clean.
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
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