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12.1 What to do if...
Problem Possible cause Remedy
The oven does not heat
up.
The oven is deactivated. Activate the oven.
The oven does not heat
up.
The clock is not set. Set the clock.
The oven does not heat
up.
The necessary settings are
not set.
Make sure that the settings
are correct.
The oven does not heat
up.
The automatic switch-off is
activated.
Refer to "Automatic switch-
off".
The oven does not heat
up.
The Child Lock is on. Refer to "Using the Child
Lock".
The oven does not heat
up.
The fuse is blown. Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
The lamp does not oper‐
ate.
The lamp is defective. Replace the lamp.
The display does not show
the time during the off sta‐
tus.
The display is deactivated.
Touch and at the
same time to activate the
display again.
It takes too long to cook
the dishes or they cook too
quickly.
The temperature is too low
or too high.
Adjust the temperature if
necessary. Follow the ad‐
vice in the user manual.
Steam and condensation
settle on the food and in
the cavity of the oven.
You left the dish in the
oven for too long.
Do not leave the dishes in
the oven for longer than 15
- 20 minutes after the
cooking process ends.
The display shows "C3". The cleaning function does
not operate. You did not
fully close the door, or the
door lock is defective.
Fully close the door.
The display shows an error
code that is not in this ta‐
ble.
There is an electrical fault. • Deactivate the oven
with the house fuse or
the safety switch in the
fuse box and activate it
again.
• If the display shows the
error code again, con‐
tact the Customer Care
Department.
ENGLISH 27
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