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308
*
[HS05800(ALL)05/96]
What the Board needs
*
[HS05900(ALL)05/96]
To have your case reviewed you must complete
the application in the DSB brochure and mail it
to the address provided on the application form.
*
[HS06000(ALL)05/96]
Your application is reviewed and, if it is
determined to be eligible, you will receive an
acknowledgment indicating:
*
[HS06100(ALL)05/96]
❑
the file number assigned to your application
*
[HS06200(ALL)05/96]
❑
the toll-free phone number of the DSB’s
independent administrator
*
[HS06300(ALL)05/96]
Your dealership and a Ford Motor Company
representative are asked to submit statements at
this time.
*
[HS06400(ALL)05/96]
To review your case properly, the Board needs
the following information:
*
[HS06500(ALL)05/96]
❑
legible copies of all documents and
maintenance or repair orders relevant to the
case
*
[HS06600(ALL)05/96]
❑
the year, make, model, and Vehicle
Identification Number (VIN) listed on your
vehicle ownership license
*
[HS06700(ALL)05/96]
❑
the date of repair(s) and mileage at the time
of occurrence(s)
*
[HS06800(ALL)05/96]
❑
the current mileage
*
[HS06900(ALL)05/96]
❑
the name of the dealer who sold or serviced
the vehicle
*
[HS07000(ALL)05/96]
❑
a brief description of your unresolved concern
*
[HS07100(ALL)05/96]
❑
a brief summary of the action taken with the
dealer and Ford Motor Company
*
[HS07200(ALL)05/96]
❑
the names (if known) of all the people you
contacted at the dealership
File:14cphsa.ex
Update:Thu Jun 6 14:45:58 1996
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