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Problem Possible solution
There is water on the floor.
• Make sure that the couplings of the water hoses are tight and there
is not water leakages.
• Make sure that the water inlet hose and the drain hose have no
damages.
• Make sure you use the correct detergent and the correct quantity of
it.
You cannot open the appli-
ance door.
• Make sure that a washing programme that ends with water in tub,
has been selected.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the drum.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance. Contact
the Authorised Service Centre.
If you need to open the door, please read carefully "Emergency
door opening".
The appliance makes an
unusual noise and vibrates.
• Make sure the levelling of the appliance is correct. Refer to "Instal-
lation instruction".
• Make sure that the packaging and/or the transit bolts are removed.
Refer to "Installation instruction".
• Add more laundry in the drum. The load may be too small.
The programme duration
increases or decreases
during programme execu-
tion.
• The AutoAdjust System is able to adjust the programme duration
according to the type and the laundry load size. Refer to "The Au-
toAdjust System load detection" in "Daily Use" chapter.
The washing results are
not satisfactory.
• Increase the detergent quantity or use a different detergent.
• Use special products to remove the stubborn stains before you
wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
Too much foam in the
drum during the washing
cycle.
• Reduce the quantity of detergent.
After the washing cycle,
there are some detergent
residues in the dispenser
drawer.
• Make sure that the flap is in the correct position (UP for powder
detergent - DOWN for liquid detergent).
• Make sure you have used the detergent dispenser according the
indications given in this user manual.
The appliance does not dry
or does not dry correctly.
• Turn the water tap on.
• Make sure the drain filter is not clogged.
• Reduce the laundry load.
• Make sure you have set the correct cycle. if necessary, set again a
short drying time.
The laundry is full of differ-
ent colours fluff.
The fabrics washed in the previous cycle released fluff of a different
colour:
• The drying phase helps to eliminate some fluff.
• Clean the clothes with a fluff remover.
In case of an excessive amount of fluff in the drum run the special pro-
gramme to clean it (refer to “Fluff in the fabrics" for more details).
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