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66
No Paper Fed The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray, and then
press Black Start or Color Start.
Remove the paper and load it again and then
press Black Start or Color Start. (See
Loading paper and other print media
on page 8.)
The paper is jammed in the
machine.
See Printer jam or paper jam on page 67.
The Jam Clear Cover is not closed
properly.
Check the Jam Clear Cover is closed evenly at
both ends. (See Printer jam or paper jam
on page 67.)
Out of Memory The machine's memory is full. Copy operation in progress
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
The memory card or USB Flash
memory drive you are using does
not have enough free space to scan
the document.
Delete unused files from your memory card or
USB Flash memory drive to make some free
space and then try again.
Paper Jam Paper is jammed in the machine. Open the Jam Clear Cover (at the back of the
machine) and pull out the jammed paper by
following the steps in Printer jam or paper jam
on page 67. Make sure the paper length guide is
set to the paper side.
Print Unable XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and look inside the
machine for any foreign objects. If the error
message continues, disconnect the machine
from the power source for several minutes then
reconnect it.
Replace XX Ink
Cannot Print
One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations.
Replace the ink cartridges. (See Replacing the
ink cartridges on page 69.)
Scan Unable XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and look inside the
machine for any foreign objects. If the error
message continues, disconnect the machine
from the power source for several minutes then
reconnect it.
Unusable Device
Disconnect device
from front connector.
Turn the machine
off & on by pressing
On/Off button on
control panel.
A broken device has been
connected to the USB direct
interface.
Unplug the device from the USB direct interface,
then press On/Off to turn the machine off then
on again.
Error Message Cause Action
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