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Consumer Support
Troubleshooting TipsOperating InstructionsSafety Instructions
11
SOUNDS Possible Causes What To Do
“Metallic clicking” Shifter mechanism is engaging or • The drive system will engage at the start of agitate and
disengaging disengage when agitate is complete. This occurs multiple
times during the wash.
Back and forth “swoosh” Electric motor reversing direction • This machine has a drive system that doesn’t use gears.
or light “clicking” sound This sound is the motor rotating back and forth to
during agitate agitate your laundry.
Quick short agitation Clothing redistribution • At the end of agitate, the motor makes short agitation
sounds at end of agitate strokes to redistribute the load.
“Click” when water stops Relay switch • The relay makes a click sound when activated. The water
filling level activates the relay and stops filling.
Motor “whining up” or Motor ramping up/down during • The motor will speed up incrementally during the spin
“coasting down” in spin spin cycle cycle. When spin is complete, it will coast until it stops.
“Humming” Water drain pump • The drain pump will make a humming sound when
pumping out water after agitation stops and continue
until spin is complete.
“Gurgling” Water drain pump • When the pump starts drawing in air, it starts to gurgle. The
washer should then begin spinning and the sound will
continue until it is done spinning.
Banging noises Washer is uneven • To level the front of the washer, adjust the front leveling
legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4″ (11 cm) and set down.
Washer load is • Press PAUSE to stop the washer, open the lid and
unbalanced redistribute the load evenly. Close the lid and press START.
Shipping rod is still assembled • To remove shipping rod from washer, pull yellow tag and
in unit attached rod from the bottom right hand side of washer.
Washer is sitting too close to wall • Pull washer away from the wall; about 4″ (11 cm)
(causes knocking during cycle) is needed.
WATER (cont.) Possible Causes What To Do
Washer did not fill to Extremely low water pressure • Press the START button again.
Inlet hoses are kinked • Straighten hoses.
Water valve screens are •
Turn off the water source and remove the water connection
stopped up
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
Water fills and drains Drain stand pipe is too low • Drain stand pipe must be above 30″.
at the same time
chosen level
(START/PAUSE lights
are flashing)
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