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10
Operating Instructions
Safety InstructionsConsumer Support Troubleshooting Tips
WATER Possible Causes What To Do
Too many suds Type of detergent • Switch to HE detergent.
Very soft water • Try less detergent.
Too much detergent • Measure your detergent carefully. Use less soap if you
have soft water, a smaller load or a lightly soiled load.
Water leaks Fill hoses or drain hose is • Make sure hose connections are tight at faucets and
improperly connected at washer.
• Make sure end of drain hose is properly connected
to washer and correctly inserted in and secured to
drain facility.
Household drain may • Check household plumbing. You may need to call a
be clogged plumber.
Constant water pressure • Tighten hoses at the faucets and turn the water off after
to the fill hoses at the each use.
water source
• Check condition of the fill hoses; they should be replaced
every 5 years.
Using too much detergent • Use less detergent. Use less soap if you have soft water, a
in washer smaller load or a lightly soiled load.
Water temperature Cooler water temperatures • New laundry detergents have been formulated to work
seems incorrect provide improved energy with cooler water temperatures without affecting wash
efficiency performance.
Control is not set properly • Check cycle selection and adjust.
Water supply is turned off • Turn both hot and cold faucets fully on and make sure
or improperly connected hoses are connected to correct faucets.
Water valve screens are •
Turn off the water source and remove the water connection
stopped up
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
House water heater is • Make sure house water heater is delivering water
not set properly at 120°F–140°F (48°C–60°C).
All the water in your household • Wait until the water in the water heater is heated to the
water heater has been used correct temperature.
Water pumped out Lid lifted or cycle was put in • Reset cycle.
before cycle is complete pause for over 24 hours
Water won’t drain Drain hose is kinked or • Straighten drain hose and make sure washer is not sitting
improperly connected on it.
• Top of drain outlet should be less than 6 ft (1.8 m)
above floor.
Water spraying during Washer in spin cycle • Spray rinse during a spin cycle is normal.
spin cycle
Before you call for service…
Troubleshooting Tips
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