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1312
TROUBLESHOOTING
CARE AND MAINTENANCE
• IMPORTANT: Shut off main power supply before beginning any maintenance.
• Do not use water or detergents when cleaning the fan or fan blades. A dry dust cloth or
lightly dampened cloth will be suitable for most cleaning.
• At least twice a year, tighten all screws and lower canopy to check mounting bracket
screws and downrod assembly.
• Clean fan housing with only a soft brush or lint-free cloth to avoid scratching the nish.
Clean blades with a lint-free cloth. You may occasionally apply a light coat of furniture
polish to blades for added protection.
• Total xture wattage is 17.5 watts; do not attempt to replace LEDs.
• Battery replacement: Use an A23 12-volt alkaline battery for the remote control.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Fan blades
do not move.
1. The power is off or the fuse
is blown.
1. Turn the power on or check fuse.
2. Turn power off. Loosen motor housing;
check all the connections.
Noisy
operation.
1. Blades are loose.
2. Cracked blade.
1. Tighten all blade screws.
2. Replace blades (call customer service).
Excessive
wobbling.
1. The blades are loose.
2. The fan is not securely
mounted
1. Tighten all blade screws.
2. Turn power off. Carefully loosen the canopy
and remount securely.
Remote
control
malfunction.
1. No sound after the fan power
is on.
2. No ash on transmitter LED.
3. The remote control does not
work.
1. Please check if the power supply is
connected properly and main power is on.
2. Please check if the battery is installed into
the remote control. Make sure the battery is
installed properly. One side of the battery is
positive and the other is negative.
3. Sync the remote control to the receiver
following the steps described in step 1 on
page 11. Make sure power to the fan is off
before beginning the sync process.
WARRANTY
REPLACEMENT PARTS LIST
Printed in China
For replacement parts, call our customer service department at 1-800-643-0067,
8 a.m. - 6 p.m., EST, Monday - Thursday, 8 a.m. - 5 p.m., EST, Friday.
The manufacturer warrants this fan to be free from defects in workmanship and material present at
time of shipment from the factory for lifetime limited from the date of purchase. This warranty applies
only to the original purchaser. The manufacturer agrees to correct such defect at no charge or at our
option replace the ceiling fan with a comparable or superior model.
To obtain warranty service, present a copy of your sales receipt as proof of purchase. All cost of
removal and reinstallation are the expressed responsibility of the purchaser. Any damage to the
ceiling fan by accident, misuse, or improper installation, or by afxing accessories not produced by
the manufacturer of the fan, are at the purchaser’s own responsibility. The manufacturer assumes
no responsibility whatsoever for fan installation during the lifetime limited warranty. Any service
performed by an unauthorized person will render the warranty invalid.
Due to varying climatic conditions, this warranty does not cover changes in brass nish, rusting,
pitting, tarnishing, corroding, or peeling. Brass nish fans maintain their beauty when protected from
varying weather conditions. Any glass provided with this fan is not covered by this warranty. Any
replacement of defective parts for the ceiling fan must be reported within the rst year from the date
of purchase. For the balance of the warranty, call our customer service department at 1-800-643-
0067 for return authorization and shipping instructions so that we may repair or replace the ceiling
fan. Any fan or parts returned improperly packaged is the sole responsibility of the purchaser. There
is no further expressed warranty. The manufacturer disclaims any and all implied warranties.
The duration of any implied warranty which can not be disclaimed is limited to the lifetime limited
period as specied in our warranty. The manufacturer shall not be liable for incidental, consequential
or special damages arising at or in connection with product use or performance except as may
otherwise be accorded by law. This warranty gives you specic legal rights an you also have other
rights which may vary from state to state. This warranty supersedes all prior warranties.
Note: A small amount of “wobble” is normal and should not be considered a defect.
PART DESCRIPTION PART #
Item #0807421 Item #0807422
D Blade 108001-60816C 108002-50847C
F Light Fixture 105000-0784WW
G Glass 991300-0545AQ
J Remote Pack 990319-015000
K Receiver 990319-402100
D
F
J
K
G
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