User Manual TCL 75P8MR 75 Inch P8MR Series 4K UHD HDR Smart QUHD LED TV

TCL 75P8MR 75 Inch P8MR Series 4K UHD HDR Smart QUHD LED TV - Use Manual - Use Guide PDF.
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User Manual
  • User Manual - (English)
Specification
  • 75P8MR - - Specifications Sheet - (English)



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TCL 75P8MR Questions and Answers


#1 Why is my AV not working?
Check the cable, try another one if possible. A broken
cable is the most common AV problem
Make sure that "AV in" is selected, not "AV OUT"
Make sure AV and component inputs are not mixed up-
on some models, the Green component input is shared
with AV input

#2 Why cant I connect to my network?
Go to the TV's web browser and and confirm is you can
connect to the internet. If you can browse, then you are
connected. If you cannot, proceed to step 2.
Firstly, confrim if you network connection is wireless or
ethernet. If it is ethernet, ensure the TV is connected to
a modem/router via an ethernet cable, and make sure
ethernet is selected in the TV's settings menu
If you have a wifi connection, make sure wifi is
connected in the TV's network settings. Here, you
should be able to search for your wifi network, select it,
and enter your wifi password. If you cannot find your wifi
network, check your wifi router and make sure it is on
and transmitting. It may sometimes be necessary to
reset your wifi router, and make sure it has the latest
firmware
If all these items are checked, and you still have no
connection, see if another device, like a phone can
connect to the network. If other devices cannot
connection, then your network will need attention. If
other devices can connect, contact TCL Customer
service for further assistance

#3 Why can't I tune in any channels?
Make sure that they are connected to an
external/Outdoor antenna. If they are using rabbit ears
antenna, it may not be good enough for reception
Make sure that the TV antenna socket is connected to
the wall antenna outlet
Once step 1 and step 2 have been checked, ask the
customer to do a scan of off the channels. If they
receive channels, problem solved. If not, continue to
step 4
Try another antenna cable, it may be broken.
Go outside and check the position of the TV antenna.
Compare it to the neighbour's antenna; it should be
pointing in the same direction. It must point to the
transmission tower. If it is pointing in the wrong
direction, they may need to call an antenna installer to
correct. If it is correct, continue to step 6
If the home has multiple antenna points, try the TV at
another point. If the TV works at another point, then the
problem may be only at the original point, and the
customer will need to call an antenna installer to
correct.
Finally, check if there are any power supplies or
adaptors near the TV. Turn them off, and see if one may
cause the TV not to tune.
If all of the above have been checked, and the customer
still can't tune channels, they will need to arrange a
service call on the TV

#4 Why is there no picture on my TV?
Make sure that mains power is connected, and ask if
they see at stand-by light
If they do see a standby light, tell them to check the
batteries in the remote, or try the power button or ch
+/ch- button on the side/bottom of the TV
Depending on the model, the TV may have a mains
power switch. Make sure the mains power switch is
turned on
If the TV standby light goes of when they press power,
can they hear sound? If they can, ask the customer to
press the MENU button on the remote. If they see the
menu, there may be a broadcast problem. If they cannot
see a menu, they may need to arrange a service call on
the TV
Ask is the customer can see a glow in the screen, even
if there is no menu. They can confirm this by getting
them to give the screen a very very gentle tap. If they
see no glow, then they will need to arrange a service call
Finally, ask if the customer has Foxtel (pay TV in
Australia). If they have accidently pressed the AV button
on the Foxtel remote, the screen will be black. Ask that
the "FOXTEL" button on the Foxtel remote

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Owner manual PDF of TCL 75P8MR 75 Inch P8MR Series 4K UHD HDR Smart QUHD LED TV.

Use manuals file type: PDF. TCL - Televisions