#2 Why cant I connect to my network?
Go to the TV's web browser and and confirm is you can
connect to the internet. If you can browse, then you are
connected. If you cannot, proceed to step 2.
Firstly, confrim if you network connection is wireless or
ethernet. If it is ethernet, ensure the TV is connected to
a modem/router via an ethernet cable, and make sure
ethernet is selected in the TV's settings menu
If you have a wifi connection, make sure wifi is
connected in the TV's network settings. Here, you
should be able to search for your wifi network, select it,
and enter your wifi password. If you cannot find your wifi
network, check your wifi router and make sure it is on
and transmitting. It may sometimes be necessary to
reset your wifi router, and make sure it has the latest
firmware
If all these items are checked, and you still have no
connection, see if another device, like a phone can
connect to the network. If other devices cannot
connection, then your network will need attention. If
other devices can connect, contact TCL Customer
service for further assistance