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24 English
Warranty
Problem Possible cause Solution
Areas of
discoloration
with metallic
sheen.
Mineral deposits from water
and food have been left on
the surface of the cooktop.
• Remove using a ceramic-
glass cooktop cleaning
cream.
• Use cookware with clean,
dry bottoms. Clean the
cooktop with a ceramic
cleaning agent regularly
every week.
Cracking or
"popping"
sound.
This is the sound of the metal
heating and cooling during
cooking.
This is normal operation and
not a system failure. Use the
cooktop as usual.
Warranty (U.S.A)
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE
USE & CARE GUIDE
SAMSUNG ELECTRIC COOKTOP
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original
carton to the original consumer purchaser, is warranted by SAMSUNG against
manufacturing defects in materials and workmanship for a limited warranty
period of:
One (1) Year Parts and Labor, Five (5) Years Parts Warranty
For Glass Cooktop and Radiant Heater
During this limited additional four-years warranty, you will responsible for any
labor or in-home service.
This limited warranty begins on the original date of purchase, and is valid only on
products purchased and used in the United States. To receive warranty service,
the purchaser must contact SAMSUNG for problem determination and service
procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request as
proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. Samsung
will provide in-home service during the warranty period at no charge subject to
availability within the contiguous United States. In home service is not available
in all areas. To receive in home service, the product must be unobstructed and
accessible to the service agent. If service is not available Samsung may elect to
provide transportation of the product to and from an authorized service center.
SAMSUNG will repair or replace this product, at our option and at no charge
as stipulated herein, with new or reconditioned parts or products if found to
be defective during the limited warranty period specied above. All replaced
parts and products become the property of SAMSUNG and must be returned
to SAMSUNG. Replacement parts and products assume the remaining original
warranty, or ninety (90) days, whichever is longer.
NZ36K6430R_DG68-00822A-03_EN+MES+CFR.indb 24 2018-03-09 12:06:09
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