User Manual Kenmore 11028132410 Top-Loading High Efficiency Low-Water Washer

• User Manual - (English, French, Spanish)

Table of contents

• CONTROL PANEL AND FEATURES
• USING YOUR WASHER
• WASHER MAINTENANCE
• TROUBLESHOOTING

CONTROL PANEL AND FEATURES

STEAM MODEL

NON-STEAM MODEL

Not all features and cycles are available on all models.

POWER BUTTON

Touch to turn on the washer Touch to stop/cancel a cycle at any time

WASH CYCLE KNOB

Turn the Wash Cycle knob to select a cycle for your laundry load See “Cycle Guide” for detailed descriptions of cycles

TIME DISPLAY

The Estimated Time Remaining display shows the time required for the cycle to complete Factors such as load size and water pressure may aff ect the time shown in the display. Overloading, unbalanced loads, or excessive suds may cause the washer to adjust the cycle time as well

DELAY WASH

Use “+” and “–” to delay the start of the wash cycle by up to 12 hours. To turn off Delay Wash, use “+” and “–” to set the delay time to “0,” or touch POWER

START/PAUSE/UNLOCK LID BUTTON

Touch and hold START/PAUSE button for up to 3 seconds or until the washer starts the selected cycle; touch again to pause a cycle

NOTE: If the washer is spinning, it may take several minutes to unlock the lid

CYCLE MODIFIERS

When you select a cycle, its default settings will light up

WASH TEMP

Wash Temp control senses and maintains uniform water temperatures by regulating incoming hot and cold water

Select a wash temperature based on the type of fabric and soils being washed For best results and following the garment label instructions, use the warmest wash water safe for your fabric

• On some models and cycles, warm and hot water may be cooler than what your previous washer provided
• Even for cold wash settings, some warm water may be added to the washer to maintain a minimum temperature

SOIL LEVEL

Select the most suitable setting for your load For heavily soiled items, select Ex Heavy Soil Level for more wash time For lightly soiled items, select Light Soil Level for less wash time

Lighter soil level setting will help reduce tangling and wrinkling

SPIN SPEED

This washer automatically selects the spin speed based on the cycle selected The preset speeds can be changed Not all spin speeds are available with all cycles

• Faster spin speeds mean shorter dry times, but may increase wrinkling in your load
• Slower spin speeds mean less wrinkling but will leave your load more damp

CYCLE SIGNAL

Use this option to adjust volume of the signal that sounds at end of cycle. The Cycle Signal is a helpful reminder to remove items from washer as soon as the cycle has completed.

To turn Button Sounds either On or Off:

While washer is on, touch and hold Cycle Signal for 3 seconds. Washer will make a single beep when the process is complete.

NOTE:

• Cycle Signal button will still operate, even if you turned the button sounds off.
• Whatever your preferences are, they remain in effect through a power loss.
• The Default setting for button sounds is ON.

CYCLE OPTIONS

You may add or remove options for each cycle. Note that not all options can be used with all cycles, and some are preset to work with certain cycles.

PREWASH

Use this option to add an extra agitation and soak time to the beginning of any cycle to break up tough stains.

DEEP FILL

Will add the most amount of water for large or bulky loads. Items need to move freely. Tightly packing the load can lead to poor cleaning performance, and may increase wrinkling and tangling.

TimedOxi

This washer is designed to dispense laundry boosters such as oxygenated stain treaters and color-safe bleach at the right time in the cycle for best cleaning performance. Do not use laundry boosters and chlorine bleach in the same cycle.

TWO RINSES

This option can be used to automatically add a second rinse to most cycles.

NOTE: If you want to Drain and Spin only, select the Rinse

Spin cycle; then touch to turn off the Two Rinses option.

FABRIC SOFTENER

This option must be set to ON if using fabric softener. It ensures that fabric softener is added at the correct time in the rinse for even distribution.

STAIN TREAT for Steam models or STAIN BOOST for Non-Steam models

This option provides enhanced cleaning action for tough stains. It will add additional agitation and soak time to the cycle.

CYCLE STATUS LIGHTS INDICATOR

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

DELAY

When the Delay Wash is selected, this light will come on to indicate your washer is set-up to run a delayed wash.

ADD A GARMENT

You may place additional clothing in the wash when the

Add a Garment indicator is lit without sacrificing wash performance. Touch START/PAUSE once. The Lid Locked light will turn off. Open the washer lid, add garments, and close the lid. Touch and hold START/PAUSE to restart.

WASH

You will hear the motor and washplate moving the load. It is normal for some of the load to be above the water line. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected Soil Level.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. Fabric softener will be added if the Fabric Softener option was selected.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

COMPLETE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LID LOCKED

To allow for proper load sensing and spinning, the lid will lock and the Lid Locked light will turn on. This light indicates that the lid is locked and cannot be opened.

If you need to open the lid, touch START/PAUSE/Unlock Lid. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Touch and hold START/PAUSE/ Unlock Lid again for up to 3 seconds to resume the cycle

Dispensers

Liquid fabric softener dispenser

Pour measured liquid fabric softener into the liquid fabric softener dispenser, if desired. It will dispense automatically at the optimum time.

• Use only liquid fabric softener in this dispenser.

High Efficiency “HE” detergent dispenser

Add liquid or powdered HE detergent product to this dispenser for your main wash cycle. Remove tray if using powder detergent.

IMPORTANT: Make sure tray is in drawer when using liquid detergent and removed when using powder detergent and do not go over the Max line.

NOTE: Follow the manufacturer’s instructions to determine the amount of detergent to use. Do not add single-dose laundry packets, color-safe bleach, or fabric softener crystals to dispensers. They will not dispense correctly.

Oxi dispenser

This dispenser holds up to ¾ cup (180 mL) Oxi booster or other laundry booster, such as powdered or liquid color-safe bleach. Laundry boosters are automatically dispensed at the proper time during the wash cycle. Be sure to select Oxi from the options to ensure proper dispensing.

NOTE: Fill dispenser with only oxi. Do not mix with bleach.

Liquid chlorine bleach dispenser

This dispenser holds up to ¾ cup (180 mL) liquid chlorine bleach. The bleach will be automatically diluted and dispensed at the optimum time during the wash cycle. This dispenser cannot dilute powdered bleach.

NOTE: Fill dispenser with only liquid bleach.

CYCLE GUIDE

Settings shown are default settings for that cycle. Once you select a cycle, the default modifiers or the previous set modifiers for that cycle will be lit. For best fabric care, choose the cycle that best fits the load being washed. Not all cycles and options are available on all models.

* Wash temperatures vary according to the chosen cycle setting. All rinses are cold.

USING YOUR WASHER

1. Sort and prepare your laundry

• Empty pockets Loose change, buttons, or any small object can pass under the washplate and become trapped, causing unexpected sounds.
• Sort items by recommended cycle, water temperature, and colorfastness
• Separate heavily soiled items from lightly soiled
• Separate delicate items from sturdy fabrics
• Do not dry items if stains remain after washing; heat can set stains into fabric
• Treat stains promptly
• Close zippers, fasten hooks, tie strings and sashes
• Remove non-washable trim and ornaments
• Mend rips and tears to avoid further damage to items during washing

Helpful Tips:

• For best performance, use HE liquid detergent when washing bulky items
• When washing waterproof or water-resistant items, load evenly See “Cycle Guide” for tips and more information on using the Bulky/Bedding cycle
• Use mesh bags to help prevent tangling when washing delicate or small items
• Turn knits inside out to avoid pilling Separate lint-takers from lint-givers Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics

NOTE: Always read and follow fabric care labels instructions to avoid damage to your items

2. Add laundry products, if desired

Single-dose laundry packet, color-safe bleach, or fabric softener crystals can be added to the basket prior to adding laundry

NOTE: Do not add clothes to washer basket prior to adding laundry products Always follow manufacturer’s instructions

3. Load laundry into washer

For best performance, load items in loose heaps evenly around the washplate

Try mixing different sized items to reduce tangling

IMPORTANT: Items need to move freely for best cleaning and to reduce wrinkling and tangling

Using Laundry Product Dispensers

NOTE: Do not add single-dose laundry packets, color-safe bleach, or fabric softener crystals to dispensers. They will not dispense correctly.

4. Add HE detergent

Add a measured amount of HE liquid detergent into detergent tray. This tray holds 3 oz. (89 mL). If adding powder HE detergent, remove inside tray. Do not overfill tray – adding too much detergent may cause detergent to be dispensed into the washer too early.

NOTE: Make sure tray is in drawer when using liquid detergent and removed when using powder detergent. Do not go over the Max line.

IMPORTANT: Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

HELPFUL TIP: See “Washer Maintenance” for information on the recommended method of cleaning washer dispenser trays.

5. Add liquid chlorine bleach to dispenser

Do not overfill, dilute, or use more than 1 cup (236 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

6. Add liquid fabric softener or Oxi to dispenser

Pour a measured amount of liquid fabric softener or Oxi-type boosters into tray; always follow manufacturer’s directions for correct amount of fabric softener or Oxi based on your load size. Close dispenser drawer, then select TimedOxi and/or Fabric Softener option. Oxi is added during main wash and Fabric Softener is added during rinse.

IMPORTANT: TimedOxi and/or Fabric Softener option must be selected to ensure proper distribution at correct time in cycle. Do not overfill or dilute. Overfilling dispenser will cause fabric softener to immediately dispense into washer.

If Two Rinses option is selected, fabric softener will be dispensed into the last rinse.

It is normal for a small amount of water to remain in the dispenser at the end of a cycle.

7. Touch POWER to turn on washer

Make sure the dispenser drawer is closed completely, then touch POWER to turn on the washer. Other methods of turning the washer on include opening the lid or turning the cycle selection knob.

8. Select cycle

Turn cycle knob to choose your wash cycle.

9. Select cycle modifiers, if desired

Once you select a cycle, the default settings for that cycle will be lit. Touch the cycle modifier buttons to change the Wash Temp, Soil Level, and Spin Speed, if desired. Not all settings are available with all cycles. Even for cold wash settings, some warm water may be added to the washer to maintain a minimum temperature.

NOTE: Always read and follow fabric care label instructions to avoid damage to your items. If not sure which temperature to use, refer to the diagram above or select a cooler temperature.

10. Select cycle options

Select any other cycle options you may wish to add, if not previously set. Some cycles will automatically add certain options such as Two Rinses. These may be turned off , if desired.

NOTE: Not all options are available with all cycles.

11. Touch and hold START/PAUSE/Unlock Lid to begin wash cycle

Touch and hold START/PAUSE/Unlock Lid button for up to 3 seconds to start the wash cycle. When the cycle has finished, the COMPLETE indicator will light and the end of cycle signal will sound (if set). Promptly remove items when cycle is done to avoid odor, reduce wrinkling, and avoid rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments

If you need to open the lid to add 1 or 2 missed items: Touch START/PAUSE/Unlock Lid to pause washer; the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and touch and hold START/PAUSE/Unlock Lid again for up to 3 seconds to restart the cycle.'

IMPORTANT: If lid is left open for more than 10 minutes, the water will pump out and F8E6 error code will appear on the display.

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker

NOTE: This washer does not include inlet hoses See the Installation Instructions for more information

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always use High Effi ciency (HE) detergents and follow the HE detergent manufacturer’s instructions regarding the amount of HE detergent to use Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor
2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate
3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below This Washer

Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with liquid chlorine bleach to clean the inside of the washer

Begin procedure

1. Chlorine Bleach Procedure:
   1. Open the washer lid and remove any clothing or items
   2. Add 1 cup (236 mL) of liquid chlorine bleach to the bleach compartment
      NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time
   3. Close the washer lid
   4. Do not add any detergent or other chemical to the washer when following this procedure
   5. Select the CLEAN WASHER cycle
   6. Touch and hold the START/PAUSE/Unlock button to begin the cycle The Clean Washer Cycle Operation is described below

NOTE: For best results, do not interrupt cycle If cycle must be interrupted, touch POWER/CANCEL. (For models with no Power/Cancel button, touch and hold START/PAUSE/

Unlock for three seconds). After the Clean Washer cycle has stopped, run a Rinse & Spin cycle to rinse cleaner from washer

Description of Clean Washer Cycle Operation:

1. This cycle will fi ll to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle
2. During this cycle, there will be some agitation and spinning to increase the removal of soils

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior

Cleaning the Dispensers

After a period of using your washer, you may fi nd some residue buildup in the washer’s dispensers To remove residue from the dispensers, wipe them with a damp cloth and towel dry Do not attempt to remove the dispensers or trim for cleaning The dispensers and trim are not removable If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle Use an all-purpose surface cleaner, if needed

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills

Use only mild soaps or cleaners when cleaning external washer surfaces

IMPORTANT: To avoid damaging the washer’s fi nish, do not use abrasive products

NON-USE AND VACATION CARE

Operate your washer only when you are home If moving, or not using your washer for a period of time, follow these steps:

Unplug or disconnect power to washer

Turn off water supply to washer, to avoid fl ooding due to water pressure surge

CLEANING YOUR DISPENSER

You may fi nd laundry product residue leftover in your dispenser drawer To remove residue, follow this recommended cleaning procedure:

1. Pull drawer out until you feel resistance
2. Push 2 tabs downward, and then continue pulling out
3. Wash in warm, soapy water, using a mild detergent
4. Rinse with warm water
5. Air dry, or dry with a towel, then place back into slot

IMPORTANT: Dispenser drawer and tray are not dishwasher safe

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze Because some water may stay in hoses, freezing can damage washer If storing or moving during freezing weather, winterize your washer

To winterize washer:

1. Shut off both water faucets; disconnect and drain water inlet hoses
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.
3. Unplug washer or disconnect power

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water inlet hoses
2. If washer will be moved during freezing weather, follow WINTER STORAGE CARE directions before moving
3. Disconnect drain hose from drain system
4. Unplug power cord
5. Place inlet hoses inside washer basket
6. Drape power cord and drain hose over the console and secure with masking tape
7. Place foam packing ring from original shipping materials back inside washer If you do not have packing ring, place heavy blankets or towels into basket opening Close lid and place tape over lid and down front of washer Keep lid taped until washer is placed in new location Transport washer in upright position.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to Installation Instructions to locate, level, and connect washer
2. Before using again, run washer through the following recommended procedure:

To use washer again:

1. Flush water pipes and hoses Reconnect water inlet hoses Turn on both water faucets
2. Plug in washer or reconnect power
3. Run washer through Bulky/Bedding cycle to clean washer and remove antifreeze, if used. Use only HE High Effi ciency detergent Use half the manufacturer’s recommended amount for a medium-size load

TROUBLESHOOTING

First try the solutions suggested here for assistance and to possibly avoid a service call.

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.