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Troubleshooting
A-8
Fabric is caught in the machine and cannot
be removed
If the fabric is caught in the machine and cannot be removed,
the thread may have become tangled under the needle plate.
Follow the procedure described below to remove the fabric
from the machine. If the operation could not be completed
according to the procedure, instead of attempting to complete
it forcefully, contact your nearest Brother authorized service
center.
Removing the fabric from the machine
a
Immediately stop the machine.
b
Turn off the machine.
c
Remove the needle.
If the needle is lowered into the fabric, turn the
handwheel away from you (clockwise) to raise the
needle out of the fabric, and then remove the needle.
Refer to “Replacing the needle” in the “Basic
operations” section.
d
Remove the presser foot and presser foot holder.
Refer to “Replacing the presser foot” and “Removing
and attaching the presser foot holder” in the “Basic
operations” section.
e
Lift up the fabric and cut the threads below it.
If the fabric can be removed, remove it. Continue with
the following steps to clean the race.
f
Remove the needle plate cover.
1 Needle plate cover
Refer to “Cleaning the race” on page A-2.
g
Cut out the tangled threads, and then remove the
bobbin.
h
Remove the bobbin case.
If threads remain in the bobbin case, remove them.
1 Bobbin case
i
Use the cleaning brush or a vacuum cleaner to remove
any lint or dust from the race and its surrounding area.
1 Cleaning brush
2 Race
j
Use the included L-shaped (or disc-shaped)
screwdriver to loosen the two screws on the needle
plate.
k
Slightly lift up the needle plate, cut any tangled
threads, and then remove the needle plate.
Remove the fabric and threads from the needle plate.
If the fabric cannot be removed, even after completing
these steps, contact your nearest Brother authorized
service center.
1
If the fabric could be removed. Continue with step p.
If the fabric could not be removed. Continue with step j.
Note
Be careful not to drop the removed screws in the
machine.
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