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35
Self Diagnosis Function
If a problem arises while you are using the television, please read this self diagnosis function guide carefully before you ask to have
the television repaired. You may be able to fix it easily by yourself. For example, if the mains plug is disconnected from the mains
outlet, or the television aerial has problems, you may think there is a problem with the television itself.
Important:
z This self diagnosis function guide only covers problems with causes that are not easy to decide. If you have a question when
you are operating a function, read the page(s) for that function carefully, not this self diagnosis function guide.
z If you follow the advice in this self diagnosis function guide without any success, unplug the mains plug and ask your television
to be repaired. Do not attempt to repair the television by yourself or to remove the rear cover of the television.
If you cannot turn on the TV:
z Are the AC plug on the power cord from the television connected to AC outlet?
Poor picture:
z If noise totally blocks out the picture, there may be a problem with the aerial or the aerial cable. Check the following to try to
solve the problem:
- Have the television and aerial been connected properly?
- Has the aerial cable been damaged?
- Is the aerial pointing in the right direction?
- Is the aerial itself faulty?
z If the television or aerial suffers interface from other equipment, stripes or noise may appear in the picture. Move any
equipment such as an amplifier, personal computer, or a hair dryer, that can cause interference away from your television. Or
try moving the television. If the aerial suffers interference from a radio tower or high-voltage wire, please contact your local
dealer.
z If the television suffers interference from signals reflecting from mountains or buildings, double-pictures(ghosting) will occur. Try
to change the aerial’s direction or replace it with one with better directionality.
z Have the COLOR and BRIGHTNESS settings been adjusted properly? Follow the description “PICTURE ADJUSTMENT” to try
to adjust them properly.
z Videotaping teletext is not recommended because it may not record correctly.
z When viewing images from commercially available video software products, or videos from video tapes which have been
recorded improperly, the top of the image may be distorted. This is due to the condition of the video signal. There is nothing
wrong with the television.
Poor sound:
z Have you adjusted BASS or TREBLE properly? If not, follow the description “SOUND ADJUSTMENT”.
If the TV does not respond to the remote control:
z Have the batteries of the remote control worn out? Follow the description “PUTTING THE BATTERIES INTO THE REMOTE
CONTROL” and replace them with new batteries.
z Have you attempted to use the remote control from the sides or rear of the television or from more than seven meters away
from the television? Use the remote control in the front of your television or from less than seven meters away.
z If the television suddenly stops responding, disconnect the power cord of the television from the AC outlet. Connect them to the
AC outlet again to turn on the television. If the television returns to a normal state, it is not a failure.
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