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Device Settings 71
CAUTION! If you perform a factory reset, all user applications and user data will be
deleted. Please remember to back up any important data before performing a factory
reset.
When you can‘t recall your unlock Pattern, PIN or Password:
1. Turn the power off.
2. Press and hold the following keys for over 10 seconds: Down Volume Key + .
3. When the power turns on, release these keys.
If you can't recall your unlock PIN or Password: Call Sprint Customer Service at
1-888-211-4727.
Your Device's Unlock Pattern, Pin, or Password Feature
You can increase your device‘s security by creating a screen unlock pattern (disabled by
default), by creating a PIN, or by choosing a password. When these features are enabled, you
must draw the correct unlock pattern, enter the PIN, or enter the password on the screen to
unlock and regain access to the device.
Your Device's Lock Feature
1. Tap > > Settings > Location & security.
2. Tap Set up screen lock.
3. Select Pattern, PIN, or Password.
Pattern: The first time you set unlock pattern, you will see a tutorial with instructions
on how to create it. Read the tutorial and tap Next (twice). Draw your pattern and tap
Continue. Then redraw the pattern and tap Confirm. (Connect at least four dots.)
PIN: Enter a PIN (at least of four digits) and tap Continue. Then re-enter your PIN
and tap OK.
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