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Customer service en
27
Error messages on the display
If an error message with "
“" appears on the display,
e.g. “‹†-„ƒ, touch the v button. This will reset the
error message. Reset the time, if necessary.
If the fault was a one-off, you can continue to use your
appliance as normal. If the error message appears
again, call our after-sales service and quote the exact
error message and the E no. of your appliance.
~ "Customer service" on page 27
Replacing the bulb in the oven ceiling light
If the bulb in the oven light fails, it must be replaced.
Heat-resistant, 25 watt spare bulbs can be obtained
from our after-sales service or a specialist retailer. Only
use these bulbs.
:Warning – Risk of electric shock!
Switch off the circuit breaker in the fuse box.
1. Place a tea towel in the cold oven to prevent
damage.
2. Unscrew the glass cover by turning it anti-clockwise.
3. Replace the bulb with one of the same type.
4. Screw the glass cover back in.
5. Remove the tea towel and switch on the circuit
breaker.
Glass cover
You must replace a damaged glass cover. Suitable
glass covers may be obtained from the after-sales
service. Please specify the E number and FD number of
your appliance.
4Customer service
Cu s t o mer ser vi ce
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please give the product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
containing these numbers can be found on the right-
hand side of the oven door. You can make a note of the
numbers of your appliance and the telephone number
of the after-sales service in the space below to save
time should it be required.
Please note that there will be a fee for a visit by a
service technician in the event of a malfunction, even
during the warranty period.
After-sales contact details for all countries can be found
in the attached after-sales service directory.
E no.
FD no.
After-sales service O
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