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52 TROUBLESHOOTING
Problem Possible Cause Solutions
Incomplete or
no dispensing of
detergent
Detergent compartments
clogged from incorrect lling.
Make sure that detergent and additives are put into the
correct Auto Dispense reservoirs. Make sure that the
Auto Dispense tray is properly installed before the start
of the cycle.
Too much detergent used.
If dispensing manually, make sure that the suggested
amount of detergent is used per the manufacturer’s
recommendations. You may also dilute the detergent with
water to the maximum ll line on the reservoir to avoid
clogging. Use only HE (High-Efciency) detergent.
NOTE: Always use as little detergent as possible. High-
Efciency washers need very little detergent to achieve
optimum results. Using too much detergent will cause
poor wash and rinse performance and may contribute to
odors in washer.
Insufcient water supply.
Make sure that both hot and cold water faucets are
turned on all the way.
Normal residue.
Detergent may have hardened due to lack of use. If this
residue builds up it can interfere with normal dispensing
of products. Refer to the cleaning instructions.
Washer will not
operate
Control panel has powered off
due to inactivity.
This is normal. Press the Power button to turn the
washer on.
Washer is unplugged. Make sure cord is plugged securely into a working outlet.
Water supply is turned off. Turn both hot and cold faucets fully on.
Controls are not set properly.
Make sure the cycle was set correctly, close the door and
press the Start/Pause button.
Door is open.
The washer will not operate if the door is open. Close the
door and make sure that nothing is caught in the door
seal area preventing it from closing completely.
Circuit breaker/fuse is tripped/
blown.
Check house circuit breakers/fuses. Replace fuses or
reset breaker. The washer should be on a dedicated
branch circuit. The washer will resume the cycle where it
stopped once power is restored.
Control needs to be reset.
Press the Power button, then re-select the desired cycle
and press the Start/Pause button.
Start/Pause was not pressed
after a cycle was set.
Press the Power button then re-select the desired cycle
and press the Start/Pause button. The washer will shut
off if the Start/Pause button is not pressed within 60
minutes.
Extremely low water pressure.
Check another faucet in the house to make sure that
household water pressure is adequate.
Washer is too cold.
If the washer has been exposed to temperatures below
freezing for an extended period of time, allow it to warm
up before pressing the Power button.
Otherwise, the display will not come on.
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