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English 47
Troubleshooting
Symptom Action
Items still wrinkled
after Wrinkle Prevent
• Small loads of 1-4 items work best.
• Load fewer items. Load similar type items.
Information codes
If the dryer fails to operate, you may see an information code on the display. Check the
table below and try the suggestions.
Information code Meaning Action
tC Air temperature sensor issue
Clean the lint lter and/or heat
exchanger lter. If this continues, call
for service.
tC5
Compressor temperature
sensor issue
Wait 2-3 minutes. Turn the power on
and restart.
dC
Running the dryer with door
open
Close the door and restart.
If this continues, call for service.
HC Compressor overheat Call for service.
9C2 Low voltage detected
Check if the power cord is plugged
in. If this continues, call for service.
5C
Water tank full
Drain pump is out of order
Empty the water tank, turn the
power on, and restart. If this
continues, call for service.
nC Filter issue
Check if the lter is assembled
correctly. If this continues, call for
service.
nC2
Inner cover of the heat
exchanger issue
Check if the inner cover of the heat
exchanger is assembled correctly. If
this continues, call for service.
For any codes not listed above, or if the information code continues to appear, call for
service.
DV10R8540GW_DC68-03913B_EN.indd 47 2019/3/6 15:51:32
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