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MediaSuite 40-55HFL5573D/10 Page 60
8. Troubleshooting
Contact Philips
Warning: Do not attempt to repair the
TV yourself. This may cause severe
injury, irreparable damage to your TV
or void your warranty.
If you cannot resolve your problem, refer
to the frequently asked questions (FAQs)
for this TV at www.philips.com/support.
You can also contact Philips Consumer
Care in your country for support. You
can find the contact number in the leaflet
that accompanies the TV.
Take a note of your TV model and serial
number before you contact Philips.
These numbers are printed on the back
of the TV and on the packaging.
General TV
The TV does not switch on:
Disconnect the power cable
from the power outlet. Wait for
one minute then reconnect it.
Make sure that the power cable
is securely connected.
Make sure that the power
switch at the base or back of
the TV is switched on.
The TV does not respond to remote
control or front controls when
switched on
The TV requires some time to start up.
During this time, the TV does not
respond to the remote control or front
controls. This is normal behavior.
The standby light on the TV blinks
red:
Disconnect the power cable from the
power outlet. Wait until the TV cools
down before you reconnect the power
cable. If the blinking reoccurs, contact
Philips Consumer Care.
You forgot the code to unlock the
child lock feature:
Enter „8888‟
The TV menu is in the wrong
language:
Change the TV menu to your preferred
language.
For more information, see Set up your
TV > PBS Setup > PBS Setup menu
language (Page 22).
When you are turning the TV on, off
or to standby, you hear a creaking
sound from the TV chassis:
No action is required. The creaking
sound is due to the normal expansion
and contraction of the TV as it cools and
warms up. This does not affect
performance.
When the TV is in standby, a startup
splash
screen is displayed, then returns to
standby
mode:
This is normal behavior. When the TV is
disconnected and reconnected to the
power supply, the startup screen is
displayed at the next startup.
To switch on the TV from standby, press
on the remote control or press any
key on the front of the TV.
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