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Page 14
Troubleshooting
Problem Possible Causes Action Required
Broken Dough Hook Batch size too large for mixer. Reduce batch size. (See Capacity
Chart) Adjust recipe.
Ingredients too cold or too large. Wait for ingredients to reach room
temperature before mixing. Reduce
chunk size.
Discoloration of mixed product. Bowl has not been thoroughly
cleaned.
Clean the bowl again using a
scrubber pad and applying pressure
(refer to page 10).
Agitators won’t go onto the planetary
shaft easily.
Lack of lubrication and/or cleaning of
planetary shaft.
Wipe planetary shaft with a clean
damp cloth and lubricate the shaft
with mineral oil or food quality
grease.
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