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Page 14
Accessories
(not included in the delivery)
Accessories Material number
Recirculation module
HCREC5UC
Charcoal filter
HCIFILTUC
Flue duct
HCPEXT5UC
Troubleshooting
You can often easily eliminate problems that may occur
on your own. Before calling customer service, take into
account the following information.
WARNING
RISK OF ELECTRIC SHOCK
Improper repairs are dangerous. Only an authorized
servicer may perform repairs and may replace damaged
connecting leads. Remove the fuse or deactivate the
breaker in the fuse box or breaker box if the appliance is
damaged. Call Customer Service.
Disruption Possible
cause
Solution
Appliance is
not working
Power outage Check whether other
kitchen appliances are
working
Fuse blown Check in the fuse box
whether the fuse for
the appliance is in
working order
Lighting not
working.
Lights burnt out The LED lights are re-
placeable by a service
technician only. See
the support contact in-
formation in Customer
Service section.
Customer service
Our customer service department is there for you if your
appliance requires repair. When calling, please give the Pro-
duct Number (P-No.) and the Serial Number (S-No.) so that
we can offer you the best service. The identication plate
listing the numbers can be found inside of the appliance
(remove metal grease lter to nd it).
So that you don’t have to search for them when you need
them, you can enter your appliance information and the
customer service number here.
P-No. S-No.
Customer service O
Please note that a service visit to provide instruction on the
use of the appliance is not covered by the warranty.
Please nd the contact data of all countries in the
enclosed customer service list.
To book service or for product advice
US 800 944 2904
toll-free
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