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TROUBLESHOOTING
Many common portable air condioner problems are easily resolved. Try the troubleshoong suggesons below to see if
the problems can be resolved before having to contact the service department.
PROBLEM POSSIBLE CAUSES SOLUTIONS
The unit has worked for a long me, but
the room is not cold enough
• Windows or doors are open
• There are too many people in the
room
• There is direct sunshine into the room
• The room is a kitchen or with many
heat producing appliances
• There is a server in the room
• The room is too large
• Close all windows and doors
• You may need addional cooling or
another air condioner.
• Close curtains or blinds and try to
minimize the amount of direct sun-
light into the room.
• You may need addional cooling or
another air condioner.
The unit is very noisy
• The unit is not level
• The surface underneath the unit is
uneven
• Low power voltage
• Make sure the unit is on hard, level
and stable surface.
• Move the unit to a locaon with a
level and hard oor.
• Make sure the wall outlet and support
the required power consumpon of
the air condioner and do not use an
extension cord.
The unit leaks water
• The unit is lted or not leveled
• The water tank is full
• Make use the unit is leveled
• Drain water from the drain plug at the
back of the air condioner
Fan speed cannot be changed
• Fan speed dierences are not very
noceable
• The fan speed dierence is not very
noceable when the compressor is on.
Try seng the unit to Fan only mode,
you should be able to hear the dier-
ence between high and low fan speed
sengs.
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