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73Troubleshooting
Essential Video Doorbell Wired
User Manual
Use Bypass mode for the Power Kit
If your wired Arlo Essential Video Doorbell isn’t working as expected, even though the voltage
level of your doorbell transformer is 16-24 VAC, you might need to activate Bypass mode on
your Power Kit. When Bypass mode is turned on, your wired Arlo Essential Video Doorbell isn’t
electrically connected to your doorbell chime. This prevents your doorbell chime from ringing
when you use your doorbell.
We recommend that you turn on Bypass mode if:
• Your doorbell chime rings or buzzes at unexpected times, while your wired Arlo Essential
Video Doorbell is operating.
• The LED on your wired Arlo Essential Video Doorbell is amber during initial setup.
To activate Bypass mode on your Arlo Power Kit:
1. Turn o your power at the breaker.
2. Remove the cover from your doorbell chime.
3. Locate the Arlo Power Kit that is attached to your Doorbell Chime.
4. Move the switch on your Arlo Power Kit to Bypass Mode.
5. Turn your power back on at the breaker.
6. Turn o the traditional chime setting in the Arlo app.
Your Arlo Power Kit now bypasses your doorbell chime. Your doorbell chime will not ring
when someone presses your Video Doorbell.
If your wired Arlo Essential Video Doorbell still doesn’t function correctly aer activating
Bypass mode, you might need to consult an electrician to conrm the voltage and available
power.
The chime doesn’t ring when I press the
doorbell
If your existing chime doesn’t ring when someone presses your wired Arlo Essential Video
Doorbell, your doorbell or Power Kit might not be wired correctly, or the temperature of your
wired Arlo Essential Video Doorbell might be too high.
If your wired Arlo Essential Video Doorbell doesn’t ring:
• Make sure that the Power Kit is correctly wired to your existing chime. For more
information, see Install the Power Kit in your chime box on page 83.
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