WELCOME! Congratulations on your purchase. Use this instruction manual to learn about your new vacuum’s great features. From assembly to use to maintenance, you will find it all in here.

MAIN UNIT
A Hose
B Suction Control
C Handle Release Button
D Upper Cord Hook
E Power Button
F Lift-Away® Button
G Brushroll on/off button
H Wand Release Button
I Wand
J Lower Cord Hook
K Motorized Floor Nozzle
L Brushroll Indicator Light
M Headlights
TIP: For quick cord access, rotate upper hook down and remove cord.

TIP: To store your vacuum, wrap cord around cord hooks.

STEP 1

1. Place the pod onto floor nozzle.
STEP 2

2. Slide wand into base of pod.
STEP 3

3. Insert handle into top of wand. Then attach hose into base of pod.
STEP 4

4. Insert tools into accessory clips, then tuck the hose between the clips.
WARNING: DO NOT use to pick up drywall dust, fireplace ash, or embers. DO NOT use as an attachment to power tools for dust collection.
Solid Green
The brushroll is on and working as it should.
Solid Red
There is a jam in the brushroll area. Turn your vacuum off and remove the blockage.
No Light
The brushroll is off. To turn it on, press the BRUSHROLL button. The light should turn green, and the brushroll should spin.

STEP 1

1. Plug power cord into outlet. Place foot on floor nozzle and tilt handle back.
STEP 2

2. Press POWER to clean hard floor surfaces, area rugs or above-floor. The brushroll will not spin in this mode.
NOTE: For deep cleaning per ASTM F 608 (embedded dirt in carpets) please ensure brushroll is on with the suction control closed.
STEP 3

3. Press POWER and BRUSHROLL to clean carpets. The BRUSHROLL button will illuminate green. The brushroll will spin only when the vacuum is reclined and the BRUSHROLL button is green.
Suction Control is a way for you to adjust suction power when you are using different tools or vacuuming different surfaces. For example, if you are feeling resistance vacuuming thick carpet or upholstery, opening the suction control to MIN will help reduce your push/pull effort.
STEP 1

1. Press HANDLE release button when you need to clean within short reach.
OR Press WAND button on pod when you need to clean with a longer reach.
STEP 2

2. Insert wand or handle directly into desired tool and pivot back to release tool from clip.
STEP 3

3. The collar is located at the base of the top handle. Rotate the collar counterclockwise to minimize suction. Close by rotating clockwise to maximize suction.
WARNING: Ensure solid footing when using in Lift-Away mode. Using for an application where you lack stability may result in personal injury.
TIP: Hold pod in hand to clean in Lift-Away mode.
Our Lift-Away feature allows you to remove the pod from the floor nozzle to easily clean stairs, above floor with accessories, or hard floors with the hard-floor attachments.

LIFT-AWAY CLEANING
1. Press LIFT-AWAY to lift pod off floor nozzle.

2. Press HANDLE release button when you need to clean within short reach.

3. Or you can press WAND button on pod when you need to clean with a longer reach.

4. Attach desired cleaning tool to the end of handle or wand.
If your vacuum comes with a caddy, use these instructions
TIP: Use the posts on the caddy to store additional cleaning accessories.

1. Press LIFT-AWAY to lift pod off floor nozzle and place pod onto canister caddy

2. Press WAND button to release the wand or press HANDLE button to release the handle only.

3. Attach preferred accessory to the wand or handle

4 .To release pod from caddy, press LIFTAWAY and lift the pod.
There are a variety of accessories that are compatible with this vacuum series.
The top flap of your box shows the select accessories that are included with your model.

A Crevice Tool Gives you extended cleaning reach for small spaces.
B Pet Power Brush Designed for removal of pet hair and ground-in dirt from carpeted stairs and upholstery.
C Wide Upholstery Tool Remove pet hair and dust from curtains and other delicate fabrics and upholstery.
D Under-Appliance Wand Extend to access areas under hard-to-move appliances and furniture.
E Straight Suction Floor Nozzle Designed to pick up large and small debris from all hard floor surfaces and area rugs.
F Home & Car Detail Kit Extension tubes and micro-tools clean the tightest spaces.
To keep your vacuum’s suction power optimal, follow these instructions. Make sure unit is off and cord is unplugged.
WARNING: To reduce the risk of shock and unintended operation, turn power off and unplug unit before servicing. Hand wash with water only to prevent damage from cleaning chemicals. Allow ALL filters to dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.
IMPORTANT: Do not use soap when cleaning the HEPA filter.
Pre-Motor Filter Kit (Foam & Felt) XFF500
Clean every 3 months.
Post-Motor Filter (HEPA) XHF500
Clean once a year.
STEP 1

1. Pull up on dust cup release latches and lift dust cup off pod.
STEP 2

2. Hold dust cup over a trash bin and press the empty-release latch on the bottom.
STEP 3

3. Press top dust-cup release latch to access dust screen and remove built-up debris as required.

WARNING: To reduce the risk of shock and unintended operation, turn power off and unplug unit before servicing.
TIP: You can also check for blockages in the hose and tubes. Just remove floor nozzle, dust cup and hose and shine a flashlight in the openings.
STEP 1

1. Using a coin, turn the screws to the unlock position and pull up to expose the airway. Remove the blockage.
STEP 2

2. Remove any string, hair or debris that may be wrapped around the brushroll.


3. Press elbow release latch.
4. Remove elbow and check for blockages. Once blockages are removed, replace elbow by inserting back into the opening, then clipping back into the latch.
WARNING: To reduce the risk of shock and unintended operation, turn power off and unplug unit before servicing.
Vacuum is not picking up debris. No suction or light suction. (Refer to Maintenance section for more information.)
Vacuum lifts area rugs.
Brushroll does not spin.
Vacuum turns off on its own or indicator light flashes red.
Note: If vacuum still does not start, contact Customer Service at 1-800-798-7398.
Reference file: Shark NV501 Rotator Professional Lift-Away Upright Vacuum
Series: NV500 Series