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- Owner's manual - (English, French, Spanish)
- Quick Start GuideDownload - (English)
- ASSEMBLY
- WHOLE-HOME CLEANING
- EMPTYING THE DUST CUP
- CLEANING AND REPLACING THE FILTERS
- MAINTENANCE
- CHECKING FOR BLOCKAGES
- AVAILABLE ACCESSORIES
- TROUBLESHOOTING
- IMPORTANT SAFETY INSTRUCTIONS
Table of contents
OWNER’S GUIDE for Upright Vacuum
ASSEMBLY
1. Place motorized Nozzle on floor and insert Wand, pressing it in until it clicks securely into place.
2. Place Pod onto wand and slide down to connect.
3. Insert Handle into wand, pressing it in until it clicks securely into place.
4. Connect Hose into back of pod, pressing it in until it clicks securely into place.
5. Store included accessories on the Accessory Posts on the pod.
IMPORTANT: For proper operation, ensure all connections are securely clicked into place.
WHOLE-HOME CLEANING
SETTINGS
Press power button to turn on vacuum. Please note the brushrolls will not spin unless the wand is reclined.
Thick Carpet & Area Rug Cleaning
Set surface selector to Thick Carpet/Area Rug.
Carpet & Low Pile Cleaning
Set surface selector to Carpet/Low Pile to increase the speed of the brushrolls and to help remove stuck-on dust and debris.
Press power button to turn on vacuum. Please note the brushrolls will not spin unless the wand is reclined.
Hard Floor Cleaning
Set surface selector to Hard Floor.
NOTE: The brushrolls will spin in all settings.
BRUSHROLL INDICATOR LIGHT
WHAT DOES THE BRUSHROLL INDICATOR LIGHT MEAN?
Solid Green: The brushrolls are spinning and working as they should.
Solid Red: There is a jam in the brushroll area. Turn off the vacuum and unplug it, then remove any blockages in the nozzle.
Flashing Red: The motorized floor nozzle is overheating. Turn off the vacuum, unplug it, and remove any blockages. Let the vacuum cool down for at least 60 minutes before restarting. See Troubleshooting section for more information.
NOTE: For deep cleaning per ASTM F 608 (embedded dirt in carpets) please set to Carpet/Low Pile. NOTE: For particularly stubborn stuck-on dust messes, set to Carpet/Low Pile mode.
CLEANING MODES
To engage brushrolls, step on floor nozzle and tilt handle back.
Press the Handle Release latch to detach the handle from the wand.
Press the Wand Release button to detach the wand from the pod.
Press the Lift-Away button to detach the pod from the floor nozzle.
With pod removed, press the Wand Release button to detach the wand from the floor nozzle.
NOTE: All accessories are compatible with both the wand and the handle.
EMPTYING THE DUST CUP
IMPORTANT: Unplug the power cord before performing any maintenance.
To remove Dust Cup, press release button on top of the pod. Tilt dust cup away from wand, then lift to remove.
To empty debris into trash, press lower release button and bottom of dust cup will drop open.
To remove collected debris from Lint Screen, press top release button and lift handle to open. Gently brush lint screen to clean.
To reinstall, place bottom of dust cup into pod and then tilt back until it clicks into place.
CLEANING AND REPLACING THE FILTERS
CLEANING FILTERS
Regularly rinse and replace the filters to maintain your vacuum’s suction power.
To prevent damage from cleaning chemicals, rinse filters with cold water only. Allow all filters to air-dry for at least 24 hours before reinstalling them to prevent liquid from being drawn into electric parts.
IMPORTANT: DO NOT use soap when cleaning the filters.
CLEAN PRE-MOTOR FILTERS EVERY 3 MONTHS
Remove Dust Cup, then lift out Filters.
CLEAN HEPA FILTER EVERY YEAR
Press button at bottom of Filter Door. Tilt door and lift out to remove, then take out HEPA Filter.
To reinstall, insert HEPA filter into unit and replace filter door.
NOTE: The pre-motor filters should be replaced every 2.5 years. The post-motor filter should be replaced every 3 years.
MAINTENANCE
NOZZLE MAINTENANCE
THE SELF-CLEANING BRUSHROLL
If any hair is wrapped around the brushroll, continue vacuuming, using Carpet/Low Pile mode on a bare floor surface, a low-pile carpet, or a small area rug. This will allow the self-cleaning brushroll to remove the hair wrap and send it to the dust cup.
If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brushroll.
If some fibers remain wrapped around the brushroll after continued use, open the brushroll garage to remove them.
- To open the brushroll garage, slide both release buttons on the floor nozzle away from you, toward the back of the nozzle, then lift off the lid.
- Clear away any objects or debris.
- To close the brushroll garage, insert the 3 tabs on top of lid into the 3 slots in the nozzle, then push down on both sides of lid until it clicks securely into place. If Brushroll Indicator Light is green and headlights are flashing, check again that both sides of lid are locked in place.
CLEANING THE BRUSHROLL
To open the brushroll garage, slide both release buttons toward the back of the nozzle, then lift off the lid. Clear away any objects or debris.
To close the brushroll garage, insert the 3 tabs on top of the lid into the 3 slots in the nozzle, then push down on both sides of the lid until it clicks securely into place.
CLEANING THE SOFT ROLLER
First, remove the brushroll garage lid. To remove the Soft Roller from the nozzle, lift it out by the pull tab. Tap loose debris off the Soft Roller. Use a dry towel to wipe the Soft Roller clean, or to remove any debris caught in the teeth behind the Soft Roller.
Hand wash the Soft Roller as needed. Use only water, and allow it to air-dry completely for at least 24 hours. Reinsert the Soft Roller in the front of the nozzle until it clicks into place. Reinstall the brushroll garage lid.
CHECKING FOR BLOCKAGES
Detach hose from vacuum pod, and check hose and opening on back of pod for blockages.
Detach wand from floor nozzle and handle, and check both ends for blockages.
Detach wand from floor nozzle, tilt nozzle neck back, and check opening for blockages.
Detach handle from wand and hose from the vacuum pod, and check openings for blockages.
AVAILABLE ACCESSORIES
A. Crevice Tool
This slender tool offers extended reach to access corners, baseboards, tight spaces, and ceilings.
B. Upholstery Tool
Picks up hair, dust, and large debris from mattresses, couches, curtains, lampshades, and other delicate upholstered fabrics.
C. Pet Multi-Tool
A single convertible tool for cleaning tough pet messes two ways: use the stiff bristle brush to clean stuck-on debris, or take off the bristles to reveal an upholstery tool perfect for removing stubborn pet hair and large piles of debris.
D. Duster Crevice Tool
Two cleaning tools in one. The crevice tool gives you extended reach to clean in tight spaces, while the soft brush is ideal for dusting delicate surfaces.
E. Pet Power Brush
The turbine brush loosens and removes pet hair and debris from carpets, and powerfully deep-cleans dander out of upholstery and other surfaces.
F. Under-Appliance Wand
Clean under and behind hard-to-move appliances and furniture with this adjustable 36” tool. Flip the extension piece over to clean the underside of appliances.
G. Anti-Allergen Dust Brush
This brush features nylon fiber bristles specifically designed for removing fine dust and allergen particles from the most delicate surfaces.
H. Self-Cleaning Pet Power Brush
Tackles pet hair and ground-in dirt from above-floor areas like carpeted stairs and upholstery, while actively removing hair wrap as it cleans.
I. Home & Car Detail Kit
Deep-clean your car like a professional detailer, or clean hard-to-reach areas in your home. Micro-sized tools let you clean around delicate objects and access the tightest spaces like car vents and computer keyboards.
J. Accessory Bag
This convenient accessory storage bag measures 32 cm x 70 cm and fits the UnderAppliance Wand. Smaller size available at sharkaccessories
NOTE: Not all accessories come with all units. For a list of the accessories included with this model, see the top inside flap of the box. To order additional accessories, visit sharkaccessories.
TROUBLESHOOTING
Vacuum is not picking up debris. No suction or light suction.
• Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the filters before reinstalling them.
• Dust cup may be full; empty dust cup.
• Check hose, hose connections, nozzle, wand, pod, and accessories for blockages. Clear any blockages found.
(Refer to Checking for Blockages section for more information.)
• If any hair, string, or carpet fibers are wrapped around the brushroll, extend cleaning time to allow the self-cleaning brushroll to remove them. – If some hair or fibers remain wrapped around brushroll after continued use, take off the brushroll garage lid and carefully remove them. See Cleaning the Brushroll section for more information.
Vacuum lifts area rugs.
• Make sure Surface Selector switch is set to Hard Floor.
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
Brushrolls do not spin.
• If the Brushroll Indicator Light turns red, immediately turn off and unplug the vacuum. Remove pod and wand from floor nozzle and clear any blockages. Reconnect nozzle, plug in vacuum, and turn on power.
• With the power on, recline the handle, which will automatically turn on the brushrolls.
• If the brushroll indicator light is green and the headlights are flashing, the brushroll garage lid is not properly installed. Remove the lid by sliding the two release buttons on the floor nozzle. To reinstall, insert the 3 tabs into the 3 slots in the nozzle, then firmly push down on both sides of the lid until it clicks securely into place.
Vacuum turns off on its own or indicator light flashes red.
If your vacuum overheats, the thermostat will automatically turn off the motor. Perform the following steps to restart:
1. Turn vacuum off and unplug it.
2. Empty dust cup and clean filters (see Emptying the Dust Cup and Cleaning the Filters).
3. Check for blockages in hose, wand, floor nozzle, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 60 minutes.
5. Plug in vacuum and turn it on.
IMPORTANT SAFETY INSTRUCTIONS
HOUSEHOLD USE ONLY
To reduce the risk of electric shock, this vacuum cleaner has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
GENERAL WARNINGS
When using an electrical appliance, basic precautions should always be followed, including the following:
1. Your vacuum cleaner may consist of a motorized nozzle, wand, hose, and/or vacuum pod. This device contains electrical connections, electrical wiring, and moving parts that potentially present risk to the user.
2. Use only identical replacement parts.
3. Carefully observe and follow the instructions provided below to avoid improper use of the appliance. DO NOT use the vacuum for any purpose other than those described in this manual.
4. Before use, carefully inspect all parts for any damage. DO NOT use if any parts are damaged.
5. The use of an extension cord is NOT recommended.
6. This vacuum cleaner contains no serviceable parts.
USE WARNINGS
7. This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children. Keep the appliance and its cord out of reach of children. DO NOT allow the appliance to be used by children. DO NOT allow to be used as a toy. Close supervision is necessary when used near children.
8. Always turn off the vacuum cleaner before connecting or disconnecting any motorized nozzles or other accessories.
9. DO NOT handle plug or vacuum cleaner with wet hands.
10. DO NOT use without filters in place.
11. Only use Shark® branded filters and accessories.
12. DO NOT damage the power cord:
a) DO NOT pull or carry vacuum cleaner by the cord or use the cord as a handle.
b) DO NOT unplug by pulling on cord. Grasp the plug, not the cord.
c) DO NOT run the vacuum cleaner over the power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.
13. DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
14. DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum cleaner off and unplug from electrical outlet. Remove all obstructions before you plug in and turn on the unit again.
15. Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
16. DO NOT use if vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
17. Use extra care when cleaning on stairs.
18. DO NOT leave the vacuum cleaner unattended while plugged in.
19. When powered on, keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers.
20. DO NOT place vacuum cleaner on unstable surfaces such as chairs or tables.
21. Your Shark® vacuum may not be designed to stand up on its own. When taking a break from cleaning, you may need to lean it against furniture or a wall, or lay it flat on the floor. Using the vacuum for an application where the unit lacks stability may result in personal injury.
22. DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects (glass, nails, screws, or coins)
d) Large quantities of dust (drywall dust, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.
e) Smoking or burning objects (hot coals, cigarette butts, or matches)
f) Flammable or combustible materials (lighter fluid, gasoline, or kerosene)
g) Toxic materials (chlorine bleach, ammonia, or drain cleaner)
23. DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)
24. Turn off all controls before plugging in or unplugging the vacuum.
25. Unplug from electrical outlet when not in use and before any maintenance or cleaning.
26. Hand wash with water only.
Washing with cleaning chemicals could damage the unit.
27. During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brushroll.
28. Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.
29. Make sure the dust cup and all filters are in place after routine maintenance.
30. If provided, secure the power cord around the two cord hooks during storage.
See other models: WV201 HE602 HZ2002 IZ462H VM251
