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For help, go to lyric.honeywell.com 22
Frequently Asked Questions
Is there a preferred install height?
The detector can be on the floor or hang at any height. The length of the supplied
cable sensor is 4 feet (or 1.2 meters). You can attach additional cable sensors for
additional coverage – up to 125 Cable Sensors connected for 500 feet or 150 meters.
Water can touch any part of the cable for the alarm to sound.
How do I locate the MAC ID on the detector?
MAC IDs are printed in the detector’s battery compartment. Repeat the installation
steps for each detector individually.
I just poured some water on the cable sensor, but I don’t hear the detector buzzing
right away. Is something wrong with my detector?
It can take up to one minute for the alarm to sound after water is detected.
OK, I waited one minute and nothing happened. Is something wrong with my
detector?
Make sure the batteries are inserted correctly. If that does not correct the issue then
put in new batteries. If the issue is not corrected contact the Lyric toll free Customer
Care phone line, 1-800-633-3991.
Is the entire length of the cable sensor able to detect water?
Yes, the entire 4 feet cable (or 1.2 meters) sensor detects water. Additional cable
sensors can be added for a maximum sensing distance of up to 500 feet or 150
meters. The cable sensors need to be connected to each other, please make sure that
each cable is installed correctly. You may test each cable sensor section by inserting
each cable sensor section into the Water Leak Detector separately and by pouring
water on the applicable cable sensor section to test. If the cable sensor does not
trigger the buzzer alarm after pouring water on the cable sensor, please contact the
Lyric toll free Customer Care phone line, 1-800-633-3991.
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