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ENG
TROUBLESHOOTING
UNABLE TO COMPLETE ADAPTIQ AUDIO CALIBRATION
WITH YOUR SOUNDTOUCH 300 SOUNDBAR
If you can't complete ADAPTiQ audio calibration with your SoundTouch 300 soundbar,
listen to the voice prompts for the following error messages:
ERROR MESSAGE PROBLEM WHAT TO DO
1
The microphone on
the ADAPTiQ headset
can't detect sound.
Secure all cables.
Disconnect the ADAPTiQ headset cable
and reconnect it firmly into the soundbar’s
a connector.
Ensure the microphone opening on the top
of the ADAPTiQ headset is not blocked.
Your ADAPTiQ headset may be damaged.
Call Bose customer service for
replacement parts.
2
The room is too loud. Re-run ADAPTiQ audio calibration when the
room is quiet.
3
The ADAPTiQ headset
is too close to the
speakers.
Move the ADAPTiQ headset farther away
from the speakers.
4
The listening locations
are too similar.
Move 1 – 2 ft. (0.3 – 0.6 m) away from your
previous listening location.
5
The ADAPTiQ
headset cannot take
measurements due
to movement.
Hold your head still.
After correcting your problem, you must re-run ADAPTiQ audio calibration
(see page 22).
If you hear a dierent error message, contact Bose customer service for further
instructions.
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