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English
Troubleshooting
English52
Problem Action
Does not drain and/ or spin.
• Make sure the drain hose is neither kinked nor obstructed all
the way to the drain system. If there is a drain restriction, call for
service.
• Make sure the debris filter is not clogged.
• Close the door and press or tap Start/Pause (Hold to Start). For
your safety, the washer will not tumble or spin unless the door is
closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that is
not clogged.
• If the washer is not supplied with sufficient power, the washer
temporarily will not drain or spin. As soon as the washer regains
sufficient power, it will operate normally.
• Make sure the drain hose is inserted 6 to 8 inches inside the drain
pipe.
• Make sure the washer is level.
The door does not open.
• Press or tap Start/Pause (Hold to Start) to stop the washer.
• It may take a few moments for the door lock mechanism to
disengage.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain the
drum and open the door manually.
• Make sure the door lock light is off. The door lock light turns off
after the washer has drained.
• If the washer is paused after the water is supplied, the door
cannot be opened until one minute has passed. If draining occurs
followed by the information code on the display, the door will not
open until 3 minutes after the washer has stopped or the power is
turned off.
• The door does not open if you have unplugged the power cord
while the product was operating.
- Plug the power cord and turn on the power. Then, deactivate
Child Lock if necessary, and then press and hold Start/Pause
(Hold to Start) to stop the operation.
Excessive suds.
• Make sure you use the recommended types and amounts of
detergent.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
• Don't use Non-HE detergent.
Untitled-17 52 2021-06-07 3:24:04
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