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45
GB
D:\NORM'S JOB\SONY HA\SO17_STR-DH590_PMRF1\STR-DH590 (PMRF
01)\4726906121_GB\070TRU.fm
masterpage: Right
STR-DH590
4-726-906-12(1)
Troubleshooting/Specifications
• The pairing registration information has
been erased. Perform the pairing
operation again.
• While connected to a BLUETOOTH device,
this receiver cannot be detected.
• Erase the pairing registration information
of the BLUETOOTH device on the
BLUETOOTH device and perform the
pairing operation again.
The sound skips or fluctuates, or the
connection is lost.
• The receiver and the BLUETOOTH device
are too far apart.
• If there are obstructions between the
receiver and your BLUETOOTH device,
remove these or move the receiver
and/or device avoid them.
• If there is a device that generates
electromagnetic radiation, such as a
wireless LAN, other BLUETOOTH device,
or a microwave oven nearby, move it
away.
The sound of your BLUETOOTH
device cannot be heard on the
receiver.
• Turn up the volume on your BLUETOOTH
device first, and then adjust the volume
using + on the remote control (or
MASTER VOLUME on the receiver).
Severe humming or noise.
• If there are obstructions between the
receiver and your BLUETOOTH device,
remove them or move the receiver
and/or device avoid them.
• If there is a device that generates
electromagnetic radiation, such as a
wireless LAN, other BLUETOOTH device,
or a microwave oven nearby, move it
away.
• Turn down the volume of the connected
BLUETOOTH device.
The remote control does not
function.
• Point the remote control at the remote
control sensor on the receiver.
• Remove any obstructions between the
remote control and the receiver.
• Replace both of the batteries in the
remote control with new ones if they are
weak.
“PROTECT” appears on the display
panel.
The receiver will automatically turn off after
a few seconds. Check the followings:
Unplug the AC power cord (mains lead) and
let the receiver cool down for 30 minutes
while performing the following
troubleshooting:
– Disconnect all of the speakers and
subwoofer.
– Check that the speaker wires are tightly
twisted on both ends.
– Check that the receiver is not covered
and ventilation holes are not blocked.
– Check that the nominal impedance of the
connected speakers fall within the
impedance range indicated on the rear
panel of the receiver.
– Connect the front speaker first, plug in
the AC power cord (mains lead) and turn
on the receiver. Increase the volume level
and operate the receiver for at least
30 minutes until it completely warms up.
Then, connect each additional speaker
one by one and test each additional
speaker until you detect which speaker is
causing the protection error.
After checking the above items and fixing
any problems, plug in the AC power cord
(mains lead) and turn on the receiver. If the
problem persists, consult your nearest
Sony dealer.
Remote control
Error messages
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