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42
GB
D:\NORM'S JOB\SONY HA\SO17_STR-DH590_PMRF1\STR-DH590 (PMRF
01)\4726906121_GB\070TRU.fm
masterpage: Left
STR-DH590
4-726-906-12(1)
• Adjust the speaker level.
• Check that the speaker settings are
appropriate for the setup using “AUTO
CAL” in the “<A.CAL>” menu or
“PATTERN” in the “<SPKR>” menu. Then
check that sound is output from each
speaker correctly using “T. TONE” in the
“<LEVEL>” menu.
• Check that the subwoofer is connected
correctly and securely.
• Make sure you have turned on your
subwoofer.
• Depending on the selected sound field,
sound may not be available from the
subwoofer (page 35, 36).
There is no sound from a specific
device.
• Check that the device is correctly
connected to the corresponding audio
input jacks.
• Check that the cable(s) used for the
connection is (are) fully inserted into the
jacks on both the receiver and the device.
• Check the “IN MODE” in the “<INPUT>”
menu.
• Check that the device is correctly
connected to the corresponding HDMI
jack.
• The HDMI settings of some playback
devices need to be configured. Refer to
the operating instructions supplied with
each device.
• Be sure to use a High Speed HDMI Cable
with Ethernet when you view images or
listen to sound, especially for 1080p,
Deep Color (Deep Colour), 4K or 3D
transmission. Premium High Speed HDMI
Cable with Ethernet that supports
18 Gbps is required for 4K/60p 4:4:4,
4:2:2 and 4K/60p 4:2:0 10 bit etc.
• Sound may not be output from the
receiver while the home menu is
displayed on the TV screen. Press HOME
to exit the home menu.
• Audio signals (format, sampling
frequency, bit length, etc.) transmitted
from an HDMI jack may be suppressed by
the connected device. Check the setup of
a device connected via an HDMI cable if
the image is poor or the sound does not
come out of the device.
• When a connected device does not
support the copyright protection
technology (HDCP), the image and/or the
sound from the HDMI TV OUT jack may be
distorted or may not be output. If this is
the case, check the specifications of the
connected device.
• Set the image resolution of the playback
device to more than 720p/1080i to enjoy
High Bitrate Audio (DTS-HD Master
Audio, Dolby TrueHD).
• The image resolution of the playback
device may need to be configured to
certain settings before you can enjoy
DSD and Multi Channel Linear PCM. Refer
to the operating instructions of the
playback device.
• When you connect the receiver to a video
device (projector, etc.), sound may not be
output from the receiver. In this case, set
“AUDIO.OUT” to “AMP” in the “<HDMI>”
menu.
• You cannot listen to the sound of a device
connected to the receiver while TV input
is selected on the receiver. Be sure to
change the input of the receiver to HDMI
if you want to watch a program on a
device connected via HDMI connection to
the receiver.
• Check that the selected digital audio
input jack is not assigned to another
input.
The left and right sound is
unbalanced or reversed.
• Check that the speakers and device are
connected correctly and securely.
• Adjust the sound level parameters using
[Level] in the [Speaker Setting] menu.
Dolby Digital or DTS multi-channel
sound is not reproduced.
• Check that the DVD, etc., you are playing
is recorded in Dolby Digital or DTS format.
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