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11
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English
Audio and video are not synchronized.
• Press AUDIO SYNC +/- to synchronize the audio with the video.
Error message is displayed on the display panel.
• When “ERROR” is displayed, it indicates that an input audio
format is not supported.
• When “ERROR” is displayed in USB source, it indicates that the
connected USB device or Audio le is not supported
Video
If there is no picture on the TV Screen
• Check that the soundbar power is ON, the intended source is
ON, and the input is set correctly on the soundbar.
Bluetooth
A device cannot connect with the soundbar.
• You have not enabled the Bluetooth function of the device. See
the user manual of the device on how to enable the function.
• The soundbar is already connected with another Bluetooth
device. Press and hold BT button on remote control to
disconnect the connected device, then try again.
• The device is not correctly connected. Connect the device
correctly.
Quality of audio play from a connected Bluetooth device is poor.
• The Bluetooth reception is poor. Move the device closer to the
soundbar, or remove any obstacle between the device and the
soundbar.
The connected Bluetooth device connects and disconnects
constantly.
• The Bluetooth reception is poor. Move the device closer to the
soundbar, or remove any obstacle between the device and the
soundbar.
• For some Bluetooth device, the Bluetooth connection can be
deactivated automatically to save power. This does not indicate
any malfunction of the soundbar.
Remote Control
The remote control does not work.
• Check if the batteries are drained and replace with new batteries.
• If the distance between the remote control and the main unit
is too far, move it closer to the unit.
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