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Troubleshooting
Picture Issues
128 Testing the picture
Sound and Noise Issues
132 Testing the sound
Channel and Broadcast Issues
External Device Connectivity Issues
Network Issues
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Recording Issues
Apps
Media Files
Voice Recognition Issues
Other issues
Diagnosing TV operational issues
Getting Support
143 Getting support through Remote Management
143 Finding the contact information for service
143 Requesting service
Precautions and Notes
Before Using the Recording and Timeshift Functions
144 Before using the recording and schedule recording functions
146 Before using the timeshift function
Supported broadcasting audio options
Read Before Using APPS
Read Before Using the Internet
149 Read before setting up a wireless Internet connection
Audio and Video Functions for the Visually or Hearing Impaired
117 Running the accessibility functions
117 Running Accessibility Shortcuts
117 Enabling voice guides for the visually impaired
118 Changing the volume, speed, and pitch of the Voice Guide
118 Audio Description
118 White text on black background (high contrast)
118 Setting the screen to a black and white tone
119 Inverting the screen colour
119 Enlarging the font (for the visually impaired)
119 Learning about the remote control (for the visually impaired)
119 Learning about the TV menu
120 Watching TV broadcasts with subtitles
120 Selecting the broadcasting subtitle language
120 Listening to the TV through Bluetooth devices (for the hearing
impaired)
121 Enlarging the sign language screen for the hearing impaired
121 Configuring the repeat settings for remote control buttons
Using Other Functions
121 Changing the menu language
121 Setting up a password
122 Selecting Usage or Retail Mode
122 Managing External Devices
122 Using AirPlay
122 Restoring the TV to the factory settings
HbbTV
Teletext Feature
124 On the Samsung Smart Remote
126 On the standard remote control
127 Typical Teletext page
5
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