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9-3
9
Troubleshooting
Macintosh/DC120 Camera Communications
Problem Cause Solution
Camera does not respond after
selecting camera options from
the software.
Camera power is off. Slide the cover open to
turn the camera on.
Camera is not
connected to serial
cable or cable is not
connected to the
computer’s serial port.
Connect serial cable to
camera and serial port.
See the “Connecting
DC120 to Your
Computer” section in
Chapter 3 - Using
DC120 with Your
Computer.
AppleTalk is
conflicting with serial
port communications.
Disable AppleTalk.
Modem or fax
software is conflicting
with serial port
communications.
Turn off or disable
Express Modem,
GlobalFax, and any
speed doublers.
Extensions may be
conflicting with serial
port communications.
Run Extensions
Manager on minimal
if running 7.1 systems
or higher.
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