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9-1
9
Troubleshooting
Troubleshooting
If you are experiencing difficulties with your DC120 camera, check the following
table for possible solutions. If the difficulties persist, refer to Chapter 10 - Where
to Get Help.
☞ Additional technical information is available in the Technical Tips
Trouble.text document located in the DC120 or KODAK DC120 folder.
Computer Monitor
Problem Cause Solution
The image on your monitor is
jagged or inappropriately
colored.
Monitor is not set
correctly.
Adjust your monitor
display settings. See
the “Monitor
Adjustment” section
in Chapter 3 - Using
DC120 with Your
Computer.
Windows/DC120 Camera Communications
Problem Cause Solution
Open slide table in software
indicates the wrong number of
pictures or zero pictures stored
in the camera.
Possibly a serial port
speed problem.
Lower the port speed
by one setting using
the Preferences
window in Picture
Transfer or Access
(TWAIN Acquire)
software, or the
Camera Properties
window in Mounter
software.
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