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9-7
9
Troubleshooting
Memory Card
Problem Cause Solution
The DC120 does not recognize
your memory card.
The memory card may
not be ATA
compatible.
Memory cards must be
ATA compatible to
work with the DC120
camera.
The memory card may
contain compression
or stacker software.
Reformat any memory
cards that contain
compression or
stacker software.
Refer to the memory
card’s user’s guide for
instructions on
reformatting the card.
Status Display Codes
Code which appears on the
Status Display screen
Cause Solution
11, 12, 13, or 14 Indicates a cycle
power error.
Turn the camera off.
Wait 1 minute, and
turn the camera on. If
the error code still
appears, the camera
will need to be
serviced.
20 The flash did not
charge within a certain
time.
Turn the camera off.
Wait 1 minute, and
turn the camera on. If
the error code still
appears, the camera
will need to be
serviced.
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