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96
Self-diagnosis display
Your camera has a self-diagnosis display. This
function displays the camera condition on the
LCD screen with a combination of a letter and
four digits of numbers. If this occurs, check the
following code chart. The code informs you of the
camera’s current condition. The last two digits
(indicated by
ss
) will differ depending on the
state of the camera.
If you are unable to solve the problem even after trying the corrective
actions a few times and when the camera is not reset even if you press the
reset button located on the bottom, contact your Sony dealer or local
authorized Sony service facility.
When a self-diagnosis display appears
The error display appears on the display window (page 98).
First three digits Cause and/or Corrective Action
C:32:
ss
•
There is trouble with your camera’s hardware or
zooming function.
t
Turn the power off and on again.
C:13:
ss
•
An unformatted “Memory Stick” is inserted.
t
Format the “Memory Stick” (page 80).
•
The inserted “Memory Stick” cannot be used with
your camera, or is damaged.
t
Insert a new “Memory Stick” (page 17).
•
The camera cannot read or write data on the
“Memory Stick”.
t
Re-insert the “Memory Stick” several times.
E:61:
ss
E:91:
ss
•
A camera malfunction that you cannot reverse has
occurred.
t
Contact your Sony dealer or local authorized
Sony service facility and inform them of the 5-
digit service code. (example: E:61:10)
C:32:ss
Self-diagnosis display
•
C:
ss
:
ss
You can reverse the camera
malfunction yourself.
•
E:
ss
:
ss
Contact your Sony dealer or local
authorized Sony service facility.
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