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Troubleshooting
IMPORTANT: If your freezer appears not to be
operating properly, before contacting the Baumatic
Customer Care Department, please refer to the
checklist below.
My freezer does not appear to be working/there is no
power to my appliance.
o Check that the plug is fully inserted into the power socket.
o Check that there is power to your mains supply (e.g. that there
hasn’t been a power cut or that the fuse hasn’t blown).
o Check that the control dial has not been turned to the off setting.
o Check that your mains supply voltage, corresponds to the
voltage stated on the rating plate of your appliance.
My freezer appears to be performing poorly.
o Check that the appliance isn’t overloaded and that food hasn’t
been packed too tightly into it.
o The thermostat setting is too low; you should turn the
thermostat dial to a higher setting.
o Ensure that the doors are closing properly and that the doors
have not been opened for a prolonged period in error.
o Ensure that there is adequate ventilation for your appliance and
that the ambient temperature is appropriate.
My freezer is noisy.
o The refrigerant gas that circulates the pipework of the appliance
may make a slight noise, even if the compressor is not running.
o If the noise worsens or the appliance gets louder than normal;
check that it is levelled off correctly, that nothing is touching the
rear of the freezer and that nothing placed inside the appliance is
rattling.
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