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Troubleshooting
English58
Troubleshooting
Smart Grid (applicable models only)
Symptom Action
What Do I Need
to use the Energy
Management and
Smart Grid functions?
• To use the Smart Grid (Demand Response) and Energy
Management function on your Refrigerator, you need the
following devices and apps:
- Devices: 1) A Wireless Router, 2) A SmartThings
Refrigerator, 3) A Smartphone. (Recommended: Android
OS 6.0 or later version)
- Applications: 1) “SmartThings App” from the Goolge Play
Store.
You also need to:
• Connect the Refrigerator and the Smartphone to the same
Wi-Fi network in your home.
• Install and run the SmartThings App on your Smartphone.
• In addition, to use the Smart Grid (Demand Response)
function, you must Register for the service with your
electric company. The company must have an EMS (Energy
Management System) that supports SEP (Smart Energy
prole).
Why isn’t the Energy
Management function
working normally?
• Conrm that the router in your home and the internet are
working properly.
- Connect a Smartphone to the router (AP, Access Point),
and then conrm that you can browse the Internet on
the phone.
• Conrm that refrigerator is connected to the AP.
- Check for Wi-Fi icon on the panel of the refrigerator. If
the refrigerator is connected, the icon will be on.
• Conrm that the refrigerator and Smartphone are
connected to the same router.
Why isn’t the Delay
Defrost Capability
working normally?
• Conrm that the router in your home and the Internet are
working properly.
• Connect a Smartphone to the router (AP, Access Point),
and then conrm that you can browse the Internet on the
phone.
• Conrm that the rear where you live is properly entered
into the SmartThings App.
• Conrm that the Smart Grid function works correctly.
(Check the control panel. The DAL or TALR icon should not
be displayed on the panel.)
Untitled-20 58 2020-11-30 PM 7:17:19
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