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38
TROUBLE SHOOTING GUIDE
Symptom Possible Causes Solution
Bad smell inside the
dishwasher
• A burning-like smell, which is
unique to any electric appliance,
may be generated at the initial use
of the dishwasher, but this smell
will decrease when you use the
dishwasher 5 ~ 10 times.
• Not using or cleaning the
dishwasher for a long time may
cause bad odors due to rotten food
residues.
Clean the inside of the
dishwasher.
Run the wash course
without dishes after placing
a bowl containing white
vinegar onto the upper rack.
And then, open the door
and allow to dry. These
processes may help reduce
odors.
Detergent is left
in the detergent
dispenser.
• Unbalanced upper rack
• Detergent may not be dispensed
because poor stacking of the
dishes prevent automatic opening
of the detergent dispenser.
Adjust the left/right height of
the upper rack.
Correctly arrange the dishes.
Unclosed cover
of the detergent
dispenser.
• The cover may not be closed due
to small particles.
(coffee grain or fruit seed) clogged
in both sides of the detergent
dispenser.
• Clean the surroundings of
the detergent dispenser.
The dishwasher
door is not closed
well.
• Placing any heavy objects
on the dishwasher or an
unbalanced dishwasher
may cause the doors not
to close properly.
• Do not place any heavy
objects on the dishwasher.
• Adjust the left/right height
with the adjusting legs.
Upper rack is not
properly pushed in.
• If the position of the height adjuster
on the left/right sides is incorrect,
the upper rack may not be properly
pushed in.
• Readjust the height
adjuster for the upper rack.
• Check whether any dishes
are obstructing the upper
racks sliding function.
It takes a long time
for the wash cycle to
complete.
If the temperature of supplied
water is low, it takes longer
for the dishwasher to heat
the water in each part of the
cycle.
If there is an option to
connect to hot water, it is
OK providing that the hot
water temp does not exceed
65deg Celsius.
Malfunctions and poor washing results can be the result of user errors or not reading the user
instructions. So, often they can be solved with a simple check.
General Problems
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