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35
TROUBLE SHOOTING GUIDE
Symptom Possible Causes Solution
Improper wash
(Food residue)
Wrong arrangement of dishes may
prevent rotation of the spray arms.
Improper water spray due to clogged
holes of the spray arms may cause
improper wash.
Filters clogged with food debris may
reduce wash performance.
Unremoved food debris on dishes
may block the filters during washing.
Insufficient washing time or improper
wash cycle may reduce wash
performance.
Correctly arrange the dishes.
Check and clean the spray
arms.
Clean the filters.
Large particles of food
residues should be removed
from the dishes before
staring wash.
Use a proper wash program
(course).
White spots or lines
on the dishes after
completion of wash
The water softener has no salt or
insufficient salt.
Water hardness level may be set too
low.
The rinse aid may be insufficient.
Check whether there is salt
in the water softener.
Increase the hardness level
setting value.
Refill the rinse aid or
increase the dispensing
level.
Water drops or
stains are left on
the dishes after
completion of wash
(Cup, utensils, etc)
Insufficient rinse aid may cause poor
drying results
Adjust the rinse aid
dispensing level.
Dishes are
discolored after
completion of wash.
(Plastic items)
Keeping foods, such as carrot,
tomato, ketchup, kimchi, etc, in the
plastic container for a long time may
cause discoloration, or insufficient
quantity of detergent may cause this
problem.
Increase the quantity of
detergent. In addition, do not
use any dishes that are not
suitable for dishwasher use.
Rust strains are left
on steel utensils.
Failure to remove acid foods from
the utensils for a long time may
cause damage to the utensils.
Any spilled salt in the dishwasher
may cause rust.
Washing silver utensils may cause
damage to the utensils due to the
water quality conditions
Do not leave the utensils
stained with acid items
unremoved for a long time.
Run the ‘Quick’ course
without dishes immediately
after refilling salt.
Use utensils suitable for
dishwasher use.
A wash problem may occur due to many factors, such as dishes arrangement, detergent, rinse aid,
water softener, etc.
Washing problems
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